Engineer - Technical Service

Markem-Imaje India Private LTD; Navi Mumbai; On-site; INR 420,000 - 720,000; Full time

Job summary

Markem-Imaje in Navi Mumbai seeks a Technical Service Engineer to install, maintain and repair Markem‑Imaje printing and coding solutions at customer sites. You will perform on-site and remote support, conduct trials, ensure maximum uptime and meet service budgets.

Travel to manufacturing facilities of Markem customers is required. Candidates should have 3–5 years of hands-on onsite service experience in industrial automation, a degree in Electrical/Electronics or BSc (Maths/Physics) with ≥60%,

Qualifications

• Hands-on on-site service experience in capital goods related to industrial automation.
• Graduate with Degree in Electrical/Electronics or BSc ( Maths/Physics ) with at least 60% marks.
• Own vehicle for business travel and strong customer relationship skills.
• Willingness to travel to customer facilities as required.

Responsibilities

• Perform on-site installation, maintenance, service repair and support for Markem‑Imaje products.
• Conduct on-site (online) printer trials and on-site product installation at customer premises.
• Meet service & spares budget for the assigned geographical territory and ensure maximum uptime.
• Travel to manufacturing facilities of Markem customers and provide excellent customer support.

Skills

On-site service

Customer support

Industrial automation

Vehicle ownership

Education

Electrical/Electronics degree

BSc (Maths/Physics)

Job description

Markem-Imaje, Blue Bite, Solaris Laser, Systech, MS Printing Solutions and JK Group. We design, manufacture and deliver industrial equipment, consumables, software and services solutions for the marking & coding, consumer engagement, product traceability, authentication, and digital textile printing markets. With more than 40 offices and over 3,000 employees worldwide, DII has a presence in +28 countries and offers numerous job opportunities globally. If you're looking for an international, multidisciplinary and collaborative environment that offers a world of opportunities, come join us at DII. Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance, and protect their brand. We offer the most complete range of market-leading marking and coding systems along with software, services, and consumable solutions so you can streamline all your printing needs from one supplier.

The Role

Technical Service Engineer responsible for performing on‑site installation, maintenance, service repair and support for Markem‑Imaje products and services.

• The engineer must provide onsite service and customer support study different type of packaging machines and site readiness for printer installation. Conduct onsite (online) printer trial Perform on‑site product installation on customer premises.
• He shall be responsible for on‑site services such as Installation & Maintenance of Markem products to ensure maximum up‑time and customer satisfaction. He needs to meet service & spares budget for assigned geographical territory.
• Job requires travelling to manufacturing facilities of Markem customers.

• The engineer must have 3 - 5 years of hands‑on experience in onsite service and customer support of capital goods relating to industrial automation.
• He must be Graduate with Degree in Electrical/Electronics/ BSc (maths/Physics) with at least 60% marks from reputed college. Good organizational skills and ability to set priorities and manage time effectively.
• Good level of customer relationship management skills.
• Candidates applying for this position must have own vehicle that can be used for business travel purpose.

You’ll only be the right candidate if you are aligned to our values and culture:

• Collaborative entrepreneurial spirit
• Winning through customers
• High ethical standards, openness, and trust
• Expectations for results
• Respect and value people

All qualified applicants will receive consideration for employment without discrimination based on race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.