Engineer - Technical Service

Destaco; Mumbai; On-site; INR 450,000 - 900,000; Full time

Job summary

Dover Corporation invites applications for an Engineer - Technical Service to perform on-site installation, maintenance and service for Markem-Imaje products. The role requires travel to customer sites and manufacturing facilities, ensuring uptime and high customer satisfaction.

The ideal candidate has 3–5 years of hands-on onsite service experience in industrial automation, with a degree in Electrical/Electronics or equivalent and strong time management and CRM skills.

Qualifications

• Experience in onsite service and customer support of capital goods.
• Graduate with degree in Electrical/Electronics/BSc (maths/physics) with minimum 60% marks.
• Good organizational and time management skills.
• Customer relationship management skills.

Responsibilities

• Provide onsite installation, maintenance and service for Markem-Imaje products.
• Perform on-site product installation and printer trials at customer premises.
• Travel to manufacturing facilities and ensure maximum uptime and customer satisfaction.

Education

Electrical/Electronics Degree

BSc ( Maths/Physics )

Job description

## Engineer - Technical ServiceApply: Remote: Navi Mumbai, Maharashtra, India: Full time: Posted Today: JR102480Markem-Imaje, Blue Bite, Solaris Laser, Systech, MS Printing Solutions and JK Group. We design, manufacture and deliver industrial equipment, consumables, software and services solutions for the marking & coding, consumer engagement, product traceability, authentication, and digital textile printing markets.With more than 40 offices and over 3,000 employees worldwide, DII has a presence in +28 countries and offers numerous job opportunities globally. If you're looking for an international, multidisciplinary and collaborative environment that offers a world of opportunities, come join us at DII.Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance, and protect their brand.We offer the most complete range of market-leading marking and coding systems along with software, services, and consumable solutions so you can streamline all your printing needs from one supplier. **The Role** The Technical Service Engineer is responsible for performing on-site installation, maintenance, service repair and support for Markem-Imaje products and services. **What you will do:** • The engineer must provide onsite service and customer support study different type of packaging machines and site readiness for printer installation. Conduct onsite (online) printer trial Perform on-site product installation on customer premises.• He shall be responsible for on- site services such as Installation & Maintenance of Markem products to ensure maximum up-time and customer satisfaction. He needs to meet service & spares budget for assigned geographical territory.• Job requires travelling to manufacturing facilities of Markem customers **What you need to have:** • The engineer must have 3 - 5 years of hands-on experience in onsite service and customer support of capital goods relating to industrial automation.• He must be Graduate with Degree in Electrical/Electronics/ BSc (maths/Physics) with at least 60% marks from reputed college. Good organizational skills and ability to set priorities and manage time effectively.• Good level of customer relationship management skills.• Candidates applying for this position must have own vehicle that can be used for businesstravel purpose.You’ll only be the right candidate if you are aligned to our values and culture:• Collaborative entrepreneurial spirit• Winning through customers• High ethical standards, openness, and trust• Expectations for results• Respect and value peopleIf you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from youAll qualified applicants will receive consideration for employment without discrimination based on race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.