A leading industrial machinery company in Chennai is seeking an Engineer / Sr Engineer - Sales. This role involves developing customer relationships, driving solution selling, and ensuring customer satisfaction. Candidates should excel in sales and have a strong aptitude for creating value through innovative solutions. This is a full-time position offering a dynamic work environment.
Qualifications
Proactive relationship building with customers
Responsibilities
Develops and creates customer relationships in the assigned area.
Drives solution selling methodology with architects and developers.
Creates interest and demonstrates KONE's digital offerings.
Grows KONE’s position within the customer base.
Generates leads and sales opportunities for the sales team.
Ensures customer satisfaction and resolves complaints.
Documents customer and contact information in CRM.
Job description
Join to apply for the Engineer / Sr Engineer - Sales role at KONE
Responsibilities
Proactively develops and creates customer relationships in his/her area of responsibility
In early phases of projects, drives solution selling methodology with architects and developers, consultants or other influencers to ensure KONE solutions are meeting customer’s needs and creating value throughout the lifecycle taking into account whole KONE product portfolio
Creates interest and demonstrates value of KONE digital offering to influencers and customers
Develops and grows KONE’s position in his/her customer base or market area
Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
Ensures customer satisfaction and solves complaints with the rest of KONE team
Documents the customer and contact information, responsible for correct customer, influencer and contact data in CRM