End User Computing Sr. Associate

NTT DATA BUSINESS SOLUTIONS; Hyderabad; On-site; INR 350,000 - 600,000; Full time

Job summary

NTT DATA PAYMENT SERVICES INDIA PRIVATE LIMITED is seeking an End User Computing professional with 2 to 7 years of experience to provide end-to-end desktop support, laptop support, and installation and troubleshooting of applications. The ideal candidate will have strong communication skills and be able to work independently.

Based in Hyderabad, the role involves collaborating with IT teams, documenting incidents, and ensuring smooth daily operations across devices and software for a leading

Qualifications

• 2+ years of experience in end-user computing or related field.
• Strong knowledge of operating systems, software applications and hardware.
• Excellent problem-solving and communication skills.

Responsibilities

• Provide end-to-end support on desktop issues and troubleshoot problems.
• Install and configure applications and systems.
• Troubleshoot patch and AV issues.
• Perform basic day-to-day activities related to end-user computing.
• Collaborate with other teams to resolve complex technical issues.
• Document and track incidents and resolutions.

Skills

End-user computing

Desktop support

Troubleshooting

Communication skills

Independent work

Job description

We are looking for a skilled End User Computing professional with 2 to 7 years of experience to provide end-to-end support on desktop issues, laptop support, and application installation and troubleshooting. The ideal candidate will have excellent communication skills and be able to work independently.

Roles and Responsibility

• Provide end-to-end support on desktop issues and troubleshoot problems.
• Install and configure applications and systems.
• Troubleshoot patch and AV issues.
• Perform basic day-to-day activities related to end-user computing.
• Collaborate with other teams to resolve complex technical issues.
• Document and track incidents and resolutions.

Job Requirements

• Minimum 2 years of experience in end-user computing or a related field.
• Strong knowledge of operating systems, software applications, and hardware.
• Excellent problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Good communication and interpersonal skills.
• Familiarity with IT service management frameworks and processes.

About Company

NTT DATA PAYMENT SERVICES INDIA PRIVATE LIMITED is a leading company in the industry, providing innovative payment solutions to its clients. We are committed to delivering high-quality services and building long-term relationships with our customers.