End User Computing Sr. Associate

NTT DATA BUSINESS SOLUTIONS; Bengaluru; On-site; INR 420,000 - 700,000; Full time

Job summary

NTT DATA PAYMENT SERVICES INDIA PRIVATE LIMITED in Bengaluru is seeking an End User Computing professional with 2 to 7 years of experience to provide end-to-end desktop and laptop support, and software installation.

The role emphasizes independent work, strong communication, and proactive troubleshooting to ensure minimal downtime and smooth IT operations.

Qualifications

• 2+ years of experience in end-user computing or related field.
• Experience with desktop/laptop support and application installation.
• Strong communication and problem-solving abilities.
• Ability to work independently and in a team.
• Familiarity with patch installation and AV troubleshooting.

Responsibilities

• Provide end-to-end support for desktop and laptop issues.
• Install and troubleshoot applications and patches.
• Troubleshoot AV systems and perform basic day-to-day activities related to end-user computing.
• Collaborate with team members to resolve complex technical issues.
• Document and track incidents and resolutions.
• Communicate effectively with users and stakeholders regarding issue resolution.

Skills

End-user computing

Desktop support

Application installation

Communication skills

Troubleshooting

Independence

Job description

We are looking for a skilled End User Computing professional with 2 to 7 years of experience to provide end-to-end support on desktop issues, laptop support, and application installation and troubleshooting. The ideal candidate will have excellent communication skills and be able to work independently.

Roles and Responsibility

• Provide end-to-end support for desktop and laptop issues.
• Install and troubleshoot applications and patches.
• Troubleshoot AV systems and perform basic day-to-day activities related to end-user computing.
• Collaborate with team members to resolve complex technical issues.
• Document and track incidents and resolutions.
• Communicate effectively with users and stakeholders regarding issue resolution.

Job Requirements

• Minimum 2 years of experience in end-user computing or a related field.
• Strong knowledge of patch installation, AV troubleshooting, and application installation.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong analytical and troubleshooting skills.
• Familiarity with end-user computing tools and technologies.

About Company

NTT DATA PAYMENT SERVICES INDIA PRIVATE LIMITED is a leading company in the industry, providing innovative payment solutions to its clients. We are committed to delivering exceptional customer service and support to our customers.