EHR Implementation Specialist (US Healthcare)

Swades AI; India; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Swades AI is seeking an experienced EHR Implementation Specialist to manage the onboarding of healthcare clients onto new software platforms. You will serve as the technical and operational bridge between the product and the practice, ensuring successful implementations and satisfied end-users.

The ideal candidate will have over 2 years of experience in EHR implementation and possess a solid understanding of clinical workflows. This role involves leading implementations, training staff, and maintaining documentation.

Qualifications

• 2+ years in EHR implementation, healthcare IT, or clinical systems support.
• Solid understanding of clinical and front-office workflows.

Responsibilities

• Lead EHR system implementations from kickoff through go-live.
• Collect and validate practice configurations.
• Conduct end-user training for front desk, clinical, and billing staff.

Skills

EHR implementation

Healthcare IT

Client training

Job description

We're looking for an experienced EHR Implementation Specialist to manage end-to-end onboarding of healthcare clients onto new software platforms. You'll act as the technical and operational bridge between the product and the practice — ensuring smooth go-lives, clean data, and confident end-users.

What You'll Do

• Lead EHR system implementations from kickoff through go-live across multiple practice types and specialties
• Collect and validate practice configurations — workflows, scheduling rules, billing codes, user roles, and preferences
• Configure and test integrations between EHR platforms and third-party tools (billing, scheduling, patient engagement, etc.)
• Conduct end-user training for front desk, clinical, and billing staff
• Maintain SOPs and implementation documentation per EHR and client type
• Serve as the primary client-facing technical contact during the onboarding window
• Escalate complex issues to engineering or vendor support with clear, structured write-ups

What We're Looking For

• 2+ years in EHR implementation, healthcare IT, or clinical systems support
• Solid understanding of clinical and front-office workflows