Electronic Health Records (EHR) Specialist

Sutherland Global; Hyderabad; Remote; INR 600,000 - 1,200,000; Full time

Job summary

Sutherland Global in Hyderabad, India, is seeking an Electronic Health Records (EHR) Specialist to manage, implement, and optimize EHR systems supporting clinical and administrative operations. Precision in data entry, system efficiency, and regulatory compliance are essential.

You will train healthcare staff, troubleshoot issues with IT and vendors, customize templates and workflows, and generate reports to support clinical and operational decision-making.

Qualifications

• Strong understanding of healthcare workflows and clinical documentation.
• Proficiency in EHR platforms (Epic, Cerner, Meditech, or similar).
• Basic knowledge of databases, data analysis, and reporting tools.
• Excellent problem-solving and communication skills.

Responsibilities

• Manage and maintain the EHR system, ensuring data accuracy, integrity, and security.
• Support EHR implementation, upgrades, and system enhancements.
• Train healthcare staff on EHR usage, workflows, and best practices.
• Troubleshoot system issues and coordinate with IT/vendors for resolution.
• Customize templates, forms, and workflows based on clinical requirements.
• Monitor system performance and recommend improvements.
• Ensure compliance with healthcare regulations and data privacy standards (e.g., HIPAA or local equivalents).
• Generate reports and analyze data for clinical and operational decision-making.
• Assist in data migration, audits, and quality assurance activities.
• Collaborate with clinicians, administrators, and IT teams.

Skills

EHR workflows

EHR platforms proficiency

Data analysis & reporting

Problem-solving

Communication skills

Training and knowledge transfer

Tools

Epic

Cerner

Meditech

Job description

Company Description:

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.

For Enterprises, these are key factors of success. For us, they're our core expertise.

We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.

We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.

Sutherland Digital Outcomes.

Job Description:

Job Title: Electronic Health Records (EHR) Specialist

Department:

Healthcare IT / Clinical Informatics

Job Summary:

The EHR Specialist is responsible for managing, implementing, and optimizing electronic health record systems to support clinical and administrative operations. This role ensures accurate data entry, system efficiency, compliance with healthcare regulations, and provides support and training to healthcare staff.

Key Responsibilities:

• Manage and maintain the EHR system, ensuring data accuracy, integrity, and security
• Support EHR implementation, upgrades, and system enhancements
• Train healthcare staff on EHR usage, workflows, and best practices
• Troubleshoot system issues and coordinate with IT/vendors for resolution
• Customize templates, forms, and workflows based on clinical requirements
• Monitor system performance and recommend improvements
• Ensure compliance with healthcare regulations and data privacy standards (e.g., HIPAA or local equivalents)
• Generate reports and analyze data for clinical and operational decision-making
• Assist in data migration, audits, and quality assurance activities
• Collaborate with clinicians, administrators, and IT teams

Qualifications:

Required Qualifications:

• Strong understanding of healthcare workflows and clinical documentation
• Proficiency in EHR platforms (e.g., Epic, Cerner, Meditech, or similar)
• Basic knowledge of databases, data analysis, and reporting tools
• Excellent problem-solving and communication skills

Key Skills:

• Attention to detail
• Analytical thinking
• Technical troubleshooting
• Communication and training ability
• Time management and multitasking
• Team collaboration

Shift Details

• IST Shifts:
  • 6:00 PM IST – 3:00 AM IST
  • 9:00 PM IST – 6:00 AM IST
• Daylight Saving Time (DST): Shift timings may vary by one hour during DST changes
• On-Call Rotation: Mandatory
• Work Location:
  • Remote (India-based)
  • Supporting US Healthcare clients
• Employment Type: Full-Time

Additional Information:

All your information will be kept confidential according to EEO guidelines.