Education Counsellor

Jason School; Pune District; On-site; INR 250,000 - 450,000; Full time

Job summary

Jason School Pvt Ltd in Baner, Pune, seeks an Admission Counsellor to guide students and working professionals toward IT and technology-focused programs. You will handle leads, follow-ups, and admissions, explaining courses, curricula, fees, and placement support.

The ideal candidate should have excellent communication, a confident personality, strong convincing abilities, and a genuine interest in helping students make the right career decisions.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and counselling skills.
• Good convincing and negotiation abilities.
• Target-oriented and result-driven approach.
• Ability to handle sales targets and follow-up processes.
• Strong customer relationship management skills.
• Good knowledge of MS Excel/Google Sheets and CRM tools.

Responsibilities

• Counsel prospective students through phone calls, WhatsApp, walk-ins, and other communication channels.
• Understand students' educational background, career goals, interests, and expectations.
• Explain available courses, curriculum, duration, training methodology, projects, certifications, placement support, and fee structure.
• Recommend appropriate courses based on the student's career objectives and eligibility.
• Conduct one-to-one counselling sessions and help students understand career opportunities in the IT industry.
• Handle student queries related to courses, batches, schedules, fees, certifications, and admission procedures.
• Conduct follow-ups with prospective students and convert leads into confirmed admissions.

Skills

Communication skills

Interpersonal skills

Counselling

Target-oriented

CRM skills

MS Excel/Sheets

Teamwork

Negotiation

Active listening

Education

Graduate in any discipline

Tools

CRM systems

Job description

About the Role

Jason School Pvt Ltd is looking for a motivated and target-oriented Admission Counsellor to join our admissions team in Baner, Pune.

The candidate will be responsible for counselling students and working professionals interested in IT and technology-focused courses, understanding their career goals, recommending suitable programs, handling leads, conducting follow-ups, and converting qualified prospects into admissions.

The ideal candidate should have excellent communication skills, a confident personality, strong convincing abilities, and a genuine interest in helping students make the right career decisions.

Key Responsibilities

Student Counselling & Admissions

• Counsel prospective students through phone calls, WhatsApp, walk-ins, and other communication channels.


• Understand students' educational background, career goals, interests, and expectations.


• Explain available courses, curriculum, duration, training methodology, projects, certifications, placement support, and fee structure.


• Recommend appropriate courses based on the student's career objectives and eligibility.


• Conduct one-to-one counselling sessions and help students understand career opportunities in the IT industry.


• Handle student queries related to courses, batches, schedules, fees, certifications, and admission procedures.


• Conduct follow-ups with prospective students and convert leads into confirmed admissions.

Lead Management & Sales

• Handle leads generated through digital marketing, website enquiries, social media, references, campaigns, and walk-ins.


• Maintain and regularly update lead status in the CRM.


• Follow the defined follow-up cycle for new and existing leads.


• Identify hot, warm, future, and non-interested prospects and plan follow-ups accordingly.


• Maintain accurate records of calls, conversations, follow-ups, and admission status.


• Achieve monthly admission targets.


• Work closely with the marketing and placement teams to improve lead conversion.

Required Skills

• Excellent verbal and written communication skills.


• Strong interpersonal and counselling skills.


• Good convincing and negotiation abilities.


• Target-oriented and result-driven approach.


• Ability to handle sales targets and follow-up processes.


• Strong customer relationship management skills.


• Good knowledge of MS Excel/Google Sheets and CRM tools.


• Ability to communicate confidently with students and parents.


• Good listening and problem-solving skills.


• Positive attitude and willingness to learn.


• Ability to work independently as well as in a team.

Preferred Candidate Profile

• Graduate in any discipline.


• 04 years of experience in Education Sales, Student Counselling, Admissions, Inside Sales, Career Counselling, EdTech, or IT Training Sales.


• Candidates with experience in selling educational courses, certification programs, IT courses, or professional training programs will be preferred.


• Freshers with exceptional communication and convincing skills may also be considered.


• Candidates comfortable with calling, follow-ups, counselling, and achieving targets are encouraged to apply.

Key Performance Indicators (KPIs)

• Monthly admission/enrollment targets.


• Lead-to-counselling conversion.


• Counselling-to-admission conversion.


• Follow-up effectiveness.


• Lead response and engagement.


• Revenue generated through admissions.


• CRM accuracy and timely follow-up.

What We Offer

• Competitive salary with performance-based incentives with performance bonus.


• Opportunity to grow within the education and technology training industry.


• Professional and supportive work environment.


• Career growth opportunities based on performance.


• Training and guidance on courses, counselling, and sales processes.