Ecommerce process | Customer Support Executive | Immediate joiner

Globiva; Gurugram District; On-site; INR 184,000 - 201,000; Full time

Job summary

Globiva in Gurugram, India is hiring a Customer Care Executive to handle customer calls, respond to inquiries by phone and email, and maintain CRM records.

The role targets both freshers and experienced candidates with 12th pass or graduate qualifications and strong communication skills. Immediate joining is preferred.

You will work to meet daily productivity and quality targets while providing timely, professional service.

Qualifications

• Minimum qualification: 12th Pass/ Graduate.
• Good communication skills.
• Freshers and experienced candidates are encouraged to apply.

Responsibilities

• Handle customer calls.
• Respond to customer inquiries via phone, email.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets

Skills

Good communication skills

Education

12th Pass or Graduate

Job description

Job description

Greetings from Globiva !!

PROFILE : Customer care executive

responsibilities:

• Handle customer calls.
• Respond to customer inquiries via phone, email.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets

Eligibility criteria

• Minimum qualification: 12th Pass/ Graduate
• Good communication skills.
• Freshers and experienced candidates are encouraged to apply.

SALARY

• Fresher -16,500 in-hand
• Experienced - 18,000 in-hand

Immediate joiners preferred.