Ecommerce Operations Executive

The Sleep Company; Mumbai Suburban; On-site; INR 400,000 - 600,000; Full time

Job summary

A leading company in the furniture and home furnishings manufacturing sector is seeking an Associate for e-commerce operations. The role involves monitoring account performance across marketplaces, managing inventory, and collaborating with third parties for integrations. Ideal candidates will have experience with Amazon Seller Central and strong problem-solving skills, contributing to a customer-first approach.

Qualifications

• 2–5 years of experience in e-commerce operations with 1P and 3P models.
• Strong knowledge of Amazon Seller Central and Vendor Central.
• Excellent coordination and communication skills.

Responsibilities

• Monitor account health across marketplaces.
• Process, track, and update purchase orders from initiation to delivery.
• Maintain daily, weekly, and monthly reports to improve account performance.

Skills

Coordination

Communication

Problem-solving

Tools

Excel

Google Sheets

Dashboards/BI tools

Job description

Job Responsibilities

1. Account Monitoring and Operations
2. Monitoring account health across marketplaces.
3. Processing, tracking, and updating purchase orders (PO) from initiation to delivery.
4. Managing inventory levels across all fulfillment centers.
5. Creating and managing FBA shipments.
6. Planning and implementing best practices for smooth daily operations, order and returns management, and performance improvement.

Reporting

1. Maintaining daily, weekly, and monthly reports to review and improve account performance.
2. Performing monthly payments reconciliation and supporting the month-end process.

Onboarding and Integrations

1. Collaborating with third parties for site onboarding, integrations, and mapping.

Qualifications

• 2–5 years of experience in e-commerce operations with 1P and 3P models.
• Strong knowledge of Amazon Seller Central and Vendor Central.
• Proficiency in Excel/Google Sheets; experience with dashboards/BI tools is a plus.
• Excellent coordination and communication skills; ability to work cross-functionally.
• Problem-solving skills with high ownership and a customer-first mindset.

Additional Information

• Seniority level: Associate
• Employment type: Full-time
• Job function: Marketing
• Industries: Furniture and Home Furnishings Manufacturing