Ecommerce Specialist

eTrade Marketing Pvt. Ltd.; Gurugram District; On-site; INR 300,000 - 500,000; Full time

Job summary

eTrade Marketing Pvt. Ltd. is seeking a Junior E-commerce Executive to support marketplace operations in Gurugram. The role involves managing product listings, handling Amazon 3P FBA operations, and ensuring compliance with platform policies. Candidates should have 1-2 years of experience in e-commerce, strong analytical skills, and the ability to manage multiple tasks in a fast-paced environment. Attention to detail and good coordination skills are essential for this position.

Qualifications

• 1-2 years of experience in Amazon FBA operations, D2C, or e-commerce marketplace operations.
• Basic to intermediate understanding of the Amazon/e-commerce ecosystem.

Responsibilities

• Maintain product listings across marketplaces, including pricing and inventory accuracy.
• Handle Amazon 3P FBA operations including shipment creation and inventory reconciliation.
• Oversee order processing and fulfillment, ensuring SLA adherence.
• Coordinate with logistics, warehouse, and customer support teams.
• Maintain marketplace seller accounts to ensure compliance with platform policies.
• Track and analyze operational and catalog metrics.

Skills

Amazon 3P FBA operations

Analytical skills

Coordination skills

Excel

Job description

Role Overview

The Junior E-commerce Executive will support day‑to‑day marketplace and FBA operations, ensuring smooth product listings, inventory flow, order fulfillment, and account health. The role requires hands‑on exposure to Amazon 3P FBA operations, strong coordination skills, and the ability to track and improve operational metrics.

Responsibilities

• Maintain product listings across marketplaces, including pricing, descriptions, images, and inventory accuracy.
• Handle Amazon 3P FBA operations (non‑retail) including shipment creation, dispatches, goods receipt, inventory reconciliation, and returns.
• Oversee order processing, fulfillment, and returns, ensuring SLA adherence.
• Coordinate closely with logistics, warehouse, and customer support teams to resolve operational issues.
• Maintain marketplace seller accounts, ensuring compliance with platform policies and account health.
• Collaborate with internal teams (finance, category) and Amazon account managers for smooth execution.
• Track and analyze operational and catalog metrics, including SLAs, receiving performance, shortages, returns, inventory sufficiency, and catalog hygiene such as A+ content coverage and ASIN ratings above 4.
• Analyze sales data and operational KPIs to identify gaps and improvement opportunities.
• Handle basic escalations and operational issues, escalating complex matters when required.

Qualifications

• 1–2 years of experience in Amazon FBA operations, D2C, or e‑commerce marketplace operations.
• Exposure to 3P / Seller Central environments.
• Basic to intermediate understanding of the Amazon / e‑commerce ecosystem.
• Strong analytical skills with working knowledge of Excel and marketplace reports.
• Good coordination and cross‑functional collaboration skills.
• Strong reading and written communication skills.
• Ability to manage multiple tasks in a fast‑paced environment.
• Attention to detail and process orientation.