ECommerce - Key Account Manager

Ambrane India; New Delhi; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Ambrane India Private Limited is seeking a strategic Key Account Manager E-commerce (Domestic/International) to lead end-to-end account management for online marketplaces from New Delhi.

The role emphasizes data-driven growth, cross-functional collaboration with product and marketing, and ownership of P&L, pricing, and promotions.

Qualifications

• Proven experience in e-commerce account management or a similar role.
• International exposure is a plus.
• Strong analytical and data-driven decision-making skills.
• Excellent organizational and communication abilities.

Responsibilities

• Act as the primary point of contact with e-commerce marketplaces (Domestic/International).
• Build and maintain strong relationships with account representatives to drive collaboration and growth opportunities.
• Act as a single point of contact for business and operations.
• Track daily sellout, analyze sales trends, and identify opportunities to increase revenue.
• Monitor KPIs such as sales, ROI, and profitability.
• Analyze trends and data to identify gaps and boost sellout and market share.
• Manage all operational aspects of the account, including listing health, catalogue updates, merchandising, and stock availability.
• Forecast sales and plan accordingly; manage POs and price/discount strategies.
• Take full ownership of the accounts P&L and ensure profitability.
• Plan category and product roadmaps aligned with marketplace focus areas and customer preferences.
• Collaborate with product, factory, and marketing teams for timely delivery and efficient operations.

Skills

E-commerce account management

International exposure

Analytical mindset

Data-driven decision-making

Sales forecasting

Cross-functional collaboration

Communication skills

Education

MBA or Relevant degree in Business/Marketing

Tools

E-commerce platforms

Data analysis tools

Job description

Job Title: Key Account Manager E-commerce (Domestic/International)

Location: New Delhi (Netaji Subhash Place)

Company: Ambrane India Private Limited

Key Responsibilities:

Account Management:

• Act as the primary point of contact with the e-commerce marketplace (Domestic / International)
• Build and maintain strong relationships with account representatives to drive collaboration and growth opportunities.
• Act as a single point of Contact for Business and Operations.

Sales Monitoring:

• Track daily sellout, analyze sales trends, and identify opportunities to increase revenue.
• Monitor key performance indicators (KPIs) such as sales, ROI, and profitability.

Data Analysis & Insights:

• Analyze trends and data to identify gaps, understand customer behaviour, and devise strategies to boost sellout and market share.

Account Operations:

• Manage all operational aspects of the account, including listing health, Catalogue updation, Merchandising etc.
• Sales forecasting and planning.
• Maintaining purchase orders (POs) and ensuring stock availability.
• Managing discounts, pricing strategies, and advertisement spends.

P&L Responsibility:

• Take full ownership of the accounts P&L, ensuring optimal profitability and cost management. Category & Product Planning:
• Plan the category and product roadmap in alignment with the marketplaces focus areas and customer preferences. Cross-functional Collaboration:
• Work closely with internal teams (product, factory, marketing) to ensure timely delivery, efficient operations, and the implementation of account-specific strategies.

Qualifications:

• Proven experience in e-commerce account management or a similar role (International Exposure will be a plus)
• Strong understanding of e-commerce operations, trends, and performance drivers.
• Analytical mindset with expertise in data-driven decision-making.
• Proficiency in tools and platforms related to e-commerce and data analysis.
• Exceptional organizational and communication skills.
• Ability to work collaboratively with internal and external stakeholders.
• Self-motivated, proactive, and result-oriented. Preferred Qualifications:
• Experience managing accounts for major e-commerce and quick commerce marketplaces (e.g., Amazon, Flipkart). Familiarity with handling advertisement spends and sales promotions in online retail.
• MBA or Relevant degree in Business, Marketing, or related fields.

Opportunity to take ownership of a high-growth e-commerce account. Work in a collaborative, fast-paced, and innovative environment. Competitive compensation and performance-based incentives.