Ecommerce executive

Naagin; Mumbai; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Naagin is seeking an Ecommerce Manager to lead online sales across marketplace platforms and the brand’s D2C site from its Mumbai office. You’ll optimize product listings, promotions, pricing, and campaigns while coordinating closely with marketing, sales and operations to grow revenue and improve customer experience.

The role requires hands-on ecommerce growth experience, strong analytics, and excellent cross-functional collaboration in a fast-paced environment.

Qualifications

• Hands-on e-commerce growth experience across marketplaces and D2C.
• Strong analytics and ability to translate data into actions.
• Excellent collaboration with marketing, sales, design and operations.

Responsibilities

• Drive topline growth across marketplaces and D2C channels.
• Own pricing, promotions, and ROI for online sales.
• Lead catalog quality, content, and product launches on platforms.

Skills

E-commerce growth

Marketplace platforms

D2C websites

Analytics & dashboards

Cross-functional collaboration

Attention to detail

Education

Bachelor’s degree in Business/Marketing/Commerce

Tools

Excel

Analytics tools

Job description

Company Description Naagin is a bold, flavor-forward Indian condiment brand that started with hot sauces crafted for the Indian palate using regional chillies and ingredients, and has expanded into Crispy Chilli Oils, Pizza Pasta Sauce, Salsa, and Fire Flakes. The company works directly with chilli farmers to build transparent supply chains and create products rooted in Indian agriculture and regional taste traditions. Naagin Food Labs, the B2B division, develops custom sauces, dips, seasonings, and flavour solutions for restaurants, QSRs, brands, and foodservice partners. Through Divine Gourmet, Naagin drives distribution and retail expansion across multiple formats and channels, including retail, quick commerce, horeca, and foodservice. The brand has collaborated with leading partners such as KFC, Nykaa, and major festivals, operating across D2C, retail, foodservice, and collaborations with a focus on building bold Indian flavour brands for every generation of consumers.

Role Description The Ecommerce Manager role at Naagin is a full-time, on-site position based in Mumbai. This role is responsible for managing and growing Naagin’s online sales channels, including marketplace platforms and the brand’s own D2C website. Daily responsibilities include optimizing product listings, monitoring performance metrics, managing promotions and campaigns, coordinating inventory and pricing, and ensuring accurate, timely order fulfillment in collaboration with operations and supply chain teams. The Ecommerce Manager will analyse sales data, track customer behaviour, and develop strategies to improve conversion, retention, and overall revenue. The role also involves working closely with marketing, sales, and design teams to align ecommerce initiatives with broader brand objectives and deliver a consistent customer experience.

ROLES & RESPONSIBILITIES

What You’ll Own

• 1. Drive topline growth and profitability across Amazon (IN/USA), Flipkart, Swiggy Instamart, Blinkit, Zepto, and D2C (Shopify).
• 2. Own channel-wise sales targets, P&L, and ROI
• 3. Plan and execute pricing, discounting, and promotion strategies

Performance Marketing

• 1. Manage and optimise CPC / CPM / CPAS campaigns across marketplaces and digital platforms
• 2. Allocate budgets efficiently to maximise ROAS and contribution margins
• 3. Track performance daily and course‑correct quickly

Marketplace & D2C Execution

• 1. Ensure strong catalog quality, listings, A+ content, and visibility
• 2. Lead new product launches and SKU onboarding across platforms
• 3. Improve conversion through better content, creatives, and UX

Operations & Supply Coordination

• 1. Work with ops teams to ensure inventory availability, replenishment, and fulfillment
• 2. Monitor dark store stock and prevent out‑of‑stock situations
• 3. Optimise logistics and shipment planning (India & international, if required)

Data & Decision‑Making

• 1. Use data to identify growth levers, inefficiencies, and opportunities
• 2. Track competition, pricing, keywords, and campaign performance
• 3. Share clear insights and action plans with leadership

People & Stakeholders

• 1. Lead and manage ecommerce operations teams
• 2. Coordinate with creative, marketing, agencies, and marketplace partners
• 3. Take ownership and drive execution without constant supervision

What We’re Looking For

• 1. 4-6+ years of hands‑on ecommerce growth experience
• 2. Strong background in FMCG / D2C / Food & Beverages preferred
• 3. Proven track record of scaling sales with profitable growth
• 4. Deep understanding of marketplaces, Q‑commerce, ads, and P&L
• 5. Comfortable operating in a fast‑moving, founder‑led environment
• 6. Strong execution mindset with attention to detail

What Success Looks Like

• 1. Consistent month‑on‑month revenue growth
• 2. Improved ROAS, margins, and inventory efficiency
• 3. Scalable ecommerce systems and clear ownership across channels
• 4. Naagin Sauce becoming a top‑performing brand across marketplaces

Qualifications

• Strong E‑Commerce experience with hands‑on management of marketplace platforms and D2C websites.
• Excellent Analytical Skills, including proficiency in using data and dashboards to drive decisions and optimise performance.
• Effective Communication abilities to collaborate across teams and coordinate with external partners and platforms.
• Background in Sales with experience in driving online revenue, managing promotions, and achieving growth targets.
• Solid Marketing knowledge, particularly in performance marketing, digital campaigns, and ecommerce‑focused brand initiatives.
• Experience in FMCG or food & beverage categories is an advantage.
• Comfort with ecommerce tools, analytics platforms, and basic Excel or spreadsheet skills.
• Bachelor’s degree in Business, Marketing, Commerce, or a related field, or equivalent practical experience.
• Ability to work in a fast‑paced environment, manage multiple priorities, and maintain attention to detail.