Assistant Manager/ Manager - E-commerce

Keya Foods International

Mumbai

On-site

INR 1,200,000 - 1,800,000

Full time

13 days ago

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Job summary

Keya Foods International is seeking a proactive Senior Executive – E-commerce to manage and grow business across leading online marketplaces and Quick Commerce platforms including Amazon, Flipkart, BigBasket, Blinkit, Swiggy Instamart, and Zepto.

The role involves driving sales, improving product visibility, coordinating promotional campaigns, managing inventory, and ensuring seamless execution across all online channels. 3–6 years of FMCG/food e-commerce experience is expected.

Qualifications

Graduate; MBA preferred.
3–6 years of FMCG/Food E-commerce experience.
Hands-on experience managing Amazon, Flipkart, BigBasket, Blinkit, Swiggy Instamart, and Zepto.
Strong analytical and reporting skills.
Proficiency in MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, dashboards).
Knowledge of ERP systems and marketplace portals.
Excellent communication, negotiation, and stakeholder management skills.

Responsibilities

Manage day-to-day operations across Amazon, Flipkart, BigBasket, Blinkit, Swiggy Instamart and Zepto.
Drive sales growth and optimize category rankings and market share.
Plan assortment expansion, launches, and visibility initiatives.
Coordinate promotional campaigns and discounts with budgets.
Ensure accurate product listings, pricing, and content quality.
Collaborate with Sales, Marketing, Finance, and Supply Chain.

Skills

E-commerce management

MS Excel (Pivot, VLOOKUP/XLOOKUP)

Stakeholder management

Negotiation

Campaign planning

Analytics & reporting

Pricing strategy

Education

Bachelor's degree

MBA preferred

Tools

ERP systems

Marketplace portals

Job description

Job Description

Position: Assistant Manager/ Manager E-commerce

Department: Sales / E-commerce

Location: Mumbai

Industry: FMCG / Food / Spices

Experience: 36 Years

Job Summary

We are looking for a proactive and analytical Senior Executive – E-commerce to manage and grow our business across leading online marketplaces and Quick Commerce platforms including Amazon, Flipkart, BigBasket, Blinkit, Swiggy Instamart, and Zepto. The role involves driving sales, improving product visibility, coordinating promotional campaigns, managing inventory, and ensuring seamless execution across all online channels.

Key Responsibilities

Marketplace & Quick Commerce Management

Manage day-to-day operations for Amazon, Flipkart, BigBasket, Blinkit, Swiggy Instamart, and Zepto.
Build and maintain strong relationships with Key Account Managers (KAMs) of all partner platforms.
Monitor sales performance and achieve monthly, quarterly, and annual business targets.
Identify opportunities to improve category rankings and market share.

Sales & Business Growth

Develop and execute sales growth strategies for each platform.
Plan assortment expansion, new product launches, and visibility initiatives.
Drive revenue through promotional campaigns, seasonal events, and exclusive launches.
Analyze customer buying trends and recommend business improvements.

Promotions & Campaign Management

Plan and execute platform campaigns such as:
- Amazon Great Indian Festival
- Amazon Prime Day
- Flipkart Big Billion Days
- BigBasket promotional events
- Blinkit, Swiggy Instamart, and Zepto campaign calendars
Coordinate discount planning, coupons, sponsored ads, and promotional budgets.
Monitor campaign ROI and optimize performance.

Catalogue & Content Management

Ensure accurate product listings, images, descriptions, pricing, and specifications.
Coordinate with marketing and creative teams for enhanced content and A+ listings.
Monitor Buy Box performance and listing health.

Inventory & Supply Chain Coordination

Coordinate with Supply Chain and Warehouse teams to ensure optimum stock availability.
Monitor inventory levels to avoid stock-outs and overstocking.
Improve fill rate, service level, and order fulfillment performance.

Pricing & Competition Analysis

Track competitor pricing and promotional activities.
Recommend pricing strategies aligned with company objectives.
Monitor product rankings and share of search.

Performance Reporting

Prepare daily, weekly, and monthly sales reports.
Analyze KPIs including:
- GMV
- Revenue
- Sell-through
- Fill Rate
- Conversion Rate
- ROAS
- Stock Availability
- Inventory Days
Present insights and recommendations to management.

Cross-functional Coordination

Work closely with Sales, Marketing, Finance, Supply Chain, Operations, and Customer Service teams.
Coordinate with external agencies for advertising, content, and marketplace support.

Desired Candidate Profile

Graduate; MBA preferred.
3–6 years of experience in FMCG/Food E-commerce.
Hands-on experience managing Amazon, Flipkart, BigBasket, Blinkit, Swiggy Instamart, and Zepto.
Strong understanding of marketplace operations, Quick Commerce, and online merchandising.
Experience in promotional planning and campaign execution.
Strong analytical and reporting skills.
Proficiency in MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, dashboards).
Knowledge of ERP systems and marketplace portals.
Excellent communication, negotiation, and stakeholder management skills.

Key Skills