E Commerce Manager

Jac Olivol Products; Kolkata District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Jac Olivol Products is seeking a driven E-commerce Marketplace Manager to lead our presence on Amazon, Flipkart and other platforms from Kolkata. You will manage advertising campaigns, catalog content, product launches and on-platform promotions to grow visibility and sales.

Responsibilities include overseeing listing quality, inventory coordination, profitability tracking and collaboration with cross-functional teams to optimize performance.

Qualifications

• Experience in FMCG or consumer products preferred.
• Understanding of marketplace onboarding, catalog creation, fulfillment, advertising and settlements.
• Strong knowledge of marketplace performance metrics.
• Ability to manage multiple SKUs, platforms and internal stakeholders.
• Strong analytical skills and proficiency in Excel or Google Sheets.
• Comfortable working with sales reports, inventory reports, profitability calculations and dashboards.
• Good communication, coordination and negotiation skills.
• Ability to take ownership and operate independently in a fast-moving environment.

Responsibilities

• Plan and manage marketplace advertising campaigns across platforms.
• Monitor advertising spend, ROAS, and campaign performance.
• Coordinate discounts, coupons, bundles and promotions.
• Manage presence across marketplaces and onboarding of brands/products.
• Coordinate with marketing, design, regulatory and packaging for listings content.
• Develop and execute platform-wise sales plans to achieve targets.
• Track competitor pricing, assortment, promotions and marketplace activity.
• Prepare SKU-level profitability reports and reconciliations.
• Monitor listings quality, suppressions and changes; ensure consistent brand representation.
• Coordinate inventory forecasting and fulfillment models (FBA, Self Ship).
• Prepare monthly/quarterly e-commerce reviews for management.

Skills

FMCG experience

Marketplace onboarding

Catalog creation

Fulfillment knowledge

Advertising & settlements

Performance metrics

SKU management

Excel/Google Sheets

Data dashboards

Communication & negotiation

Job description

Advertising and Promotions

• Plan and manage marketplace advertising campaigns, including sponsored product and sponsored brand campaigns.
• Monitor advertising spend, return on advertising spend, cost of sales and campaign performance.
• Coordinate discounts, coupons, deals, bundles and platform-specific promotions.

Role & responsibilities.

Marketplace Management

• Manage the Company's presence across Amazon, Flipkart, quick-commerce platforms and other online marketplaces.
• Lead the on-boarding of the company, brands and products on new e-commerce platforms.
• Lead the on-boarding of the company, brands and products on new e-commerce platforms.
• Coordinate account setup, documentation, brand registration and listing approvals.
• Maintain strong working relationships with marketplace account managers and platform representatives.
• Ensure compliance with marketplace policies, category requirements and operational standards.

Product Catalog and Content

• Create, upload and maintain accurate product listings across platforms.
• Manage product titles, descriptions, bullet points, keywords, specifications, images and enhanced content.
• Ensure that product variants, pack sizes, bundles and combo packs are correctly structured.
• Coordinate with the marketing, design, regulatory and packaging teams to obtain listing content and product information.
• Monitor listings for suppression, content errors, duplicate listings and unauthorized changes.
• Ensure consistent brand representation and communication across all marketplaces.

Sales and Growth

• Develop and execute platform-wise sales plans to achieve monthly and annual targets.
• Identify opportunities to improve product visibility, conversion rates and market share.
• Recommend the right product assortment, pricing, pack sizes and promotional strategy for each platform.
• Plan new product launches and phased SKU rollouts across marketplaces.
• Work closely with marketplace teams to secure visibility, campaign participation and promotional opportunities.
• Track competitor pricing, assortment, promotions, ratings and marketplace activity.

Inventory and Order Coordination

• Coordinate with production, supply chain, warehousing and finance teams to ensure timely product availability.
• Prepare SKU-wise inventory forecasts based on sales trends, promotional plans and platform requirements.
• Monitor stock levels, replenishment, ageing inventory and out-of-stock risks.
• Coordinate inventory movement to fulfillment centers and marketplace warehouses.
• Manage fulfillment models such as FBA, Easy Ship, Self Ship or platform-equivalent systems.
• Ensure that packaging, labeling, barcoding and dispatch requirements are followed.

Commercial and Profitability Management

• Track marketplace fees, fulfillment charges, advertising costs, discounts, returns and other deductions.
• Prepare SKU-level and platform-level profitability reports.
• Monitor gross sales, net sales, contribution margins and return on investment.
• Reconcile marketplace settlements in coordination with the finance team.
• Recommend pricing and promotional actions that balance growth with profitability.

Reporting and Analysis

• Prepare regular reports on sales, inventory, advertising, returns, ratings and profitability.
• Analyse platform performance by SKU, category, geography and campaign.

Monitor key metrics including:

• Gross merchandise value
• Net sales
• Conversion rate
• Advertising cost of sales
• Return on advertising spend
• Inventory cover
• Out-of-stock rate
• Return and cancellation rate
• Product ratings and reviews
• Platform-wise profitability

Present actionable recommendations to improve marketplace performance.

Prepare monthly and quarterly e-commerce business reviews for management.

Customer Experience and Brand Protection

• Monitor product ratings, reviews and customer feedback.
• Coordinate with internal teams to address recurring product or service issues.
• Track returns, damages, leakage, incorrect deliveries and customer complaints.
• Report counterfeit products, unauthorized sellers and incorrect product listings.
• Support the implementation of marketplace brand-protection tools.

Key Deliverables :

• Successful onboarding of Jac Olivol brands and products across relevant marketplaces.
• Timely and accurate launch of new products and SKUs.
• Achievement of platform-wise sales and profitability targets.
• Improved product visibility, search ranking and conversion.
• Strong inventory availability with minimal stock-outs or excess inventory.
• Accurate reporting and reconciliation of marketplace sales and settlements.
• Consistent and compliant brand representation across all digital commerce platforms.

Preferred candidate profile

• Prior experience in FMCG, personal care, beauty, wellness or consumer products will be preferred.
• Understanding of marketplace onboarding, catalog creation, fulfillment, advertising and settlement processes.
• Strong knowledge of marketplace performance metrics and commercial structures.
• Ability to manage multiple SKUs, platforms and internal stakeholders simultaneously.
• Strong analytical skills and proficiency in Microsoft Excel or Google Sheets.
• Comfortable working with sales reports, inventory reports, profitability calculations and dashboards.
• Good communication, coordination and negotiation skills.
• Ability to take ownership and operate independently in a fast-moving environment.