E-commerce Manager

Diviniti Global; Delhi; On-site; INR 2,400,000 - 4,000,000; Full time

Job summary

Diviniti Global is seeking a seasoned E-Commerce Manager to lead and scale its online ecosystem, including Amazon India B2C/B2B, Shopify storefront, and other marketplaces. You will manage platforms, automate processes, optimize inventory, and drive digital marketing and SEO to grow traffic and conversions.

The role requires 8–12 years of experience, MBA in Marketing / E-Commerce / Operations, and strong cross-functional leadership to align tech, marketing and logistics for a seamless customer

Qualifications

• 8–12 years of experience in e-commerce, IT and digital operations.
• MBA in Marketing, E-Commerce or Operations is preferred.
• Strong hands-on with online marketplaces, Shopify, and digital marketing.

Responsibilities

• Oversee presence across Amazon India B2C/B2B, Flipkart, Myntra, Meesho and other marketplaces.
• Manage end-to-end e-commerce operations, inventory, and order fulfilment.
• Plan and execute digital marketing, SEO, and paid campaigns.
• Administer Shopify website and optimise product catalog and UX.
• Lead the e-commerce and digital ops team and coordinate vendors.

Skills

Amazon India B2C/B2B

Shopify / D2C platforms

ERP / inventory / logistics integrat

Google / Meta / Amazon Ads

Team & vendor management

Education

MBA in Marketing / E-Commerce / Operations

Job description

Role & Responsibilities

Position: Manager, E-Commerce, IT & Digital Operations

Department: E-Commerce & Digital Business

Location: Delhi NCR

Experience: 8 to 12 years

Qualification: MBA in Marketing / E-Commerce / Operations

Role Objective

Diviniti is looking for a highly competent, technology-oriented E-Commerce Manager to manage and scale its entire online business ecosystem, comprising Amazon B2C, Amazon B2B, Shopify website, multiple online marketplaces, quick-commerce platforms, and digital marketing channels.

The candidate will be responsible for managing e-commerce technology platforms, software integrations, business automation, marketplace operations, inventory synchronisation, order fulfilment, and digital marketing.

Key Responsibilities

1. E-Commerce Platform & Marketplace Management

Manage and develop the company's presence across the following online platforms: Amazon India B2C, Amazon Business / B2B, Seller Flex and Direct Fulfilment, Flipkart, Myntra and Meesho, other relevant domestic and international marketplaces.

2. E-Commerce Operations & Process Management

• Manage the complete order-to-delivery lifecycle across all online channels.
• Maintain inventory accuracy across factories, warehouses, and marketplaces.
• Manage order processing, picking, packing, dispatch, and delivery.

3. Digital Marketing & Performance Marketing

• Plan and execute digital marketing strategies for online business growth.
• Manage or closely oversee Google Ads, Meta Ads, and Amazon Sponsored Advertising.
• Develop SEO strategies, keyword research, and organic traffic generation.
• Manage customer acquisition, retargeting, and remarketing campaigns.
• Improve website traffic, conversion rates, and average order value.

4. Website Management & Conversion Optimisation

• Manage Shopify website administration, product merchandising and catalogue structure.
• Optimise website navigation, product categorisation and customer experience.
• Improve website speed, usability and checkout conversion.
• Manage product descriptions, images, keywords and on-page SEO.

5. Team & Vendor Management

• Lead and coordinate e-commerce, digital marketing and operations team members.
• Manage technology vendors, software providers, and digital marketing agencies.
• Establish departmental SOPs, reporting structures, and accountability.
• Ensure timely execution of business targets and operational deliverables.

Key Skills Required

• Strong practical experience in Amazon India B2C and B2B operations.
• Experience managing Shopify or similar D2C platforms.
• Experience in ERP, inventory, warehouse, and logistics integrations.
• Experience managing Google Ads, Meta Ads, and Amazon Advertising.
• Experience managing teams and technology vendors.

Preferred Candidate Profile

• Hands-on professional with a strong combination of IT, e-commerce operations, and digital marketing skills.
• Thorough knowledge of multiple e-commerce platforms and their integrations.
• Able to implement and manage technology solutions and automate business processes.
• Understands APIs, integrations, and system workflows without necessarily being a software developer.
• Strong understanding of the complete online order lifecycle.