E-Commerce Lead

The Hiring Club; Gurugram District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

The Hiring Club is seeking an experienced E-commerce Lead to drive online growth across marketplaces and Shopify stores from Gurgaon. You will own sales and channel strategy, optimize listings, and partner with procurement to meet order fulfillment goals.

You will analyze market trends, supervise listing teams, publish A+ content for new SKUs, and build scalable processes to expand regional coverage while achieving KPI targets and improving customer satisfaction.

Qualifications

• 8–12 years of experience in e-commerce leadership or related roles.
• Hands-on experience with Shopify and multiple marketplaces is a must.
• Strong ability to analyze market data and competitor trends.
• Experience in listing optimization, pricing, and channel growth.
• Based in Gurgaon or willing to work from Gurgaon office.

Responsibilities

• Lead the e-commerce business and grow the customer base via Shopify and related technologies.
• Develop sales and channel strategy for e-commerce partners.
• Ensure timely delivery of supply chain requirements and coordinate with procurement.
• Create new product listings and publish listing templates for partner platforms.
• Expand warehouse reach with regional registrations to enable same-day delivery.
• Identify opportunities and challenges from retailer data and research.
• Manage sales relationships with customers, partners, and suppliers.
• Plan growth through competitor mapping, pricing, and product categories.
• Provide weekly/monthly KPI reports to stakeholders and manage budgets.
• Troubleshoot platform issues and maintain relationships with account managers.

Skills

E-commerce leadership

Sales strategy

Channel management

KPI tracking

Team training

Tools

Helium 10

MS Office Suite

ClickUp

Google Keyword Planner

Quicksell

Shopify

WordPress

Job description

• Responsible for leading E-Commerce Business and growing customer base via Shopify including all associated technologies .
  Responsible for developing sales and channel strategy of e-commerce partners .
• Ensuring all Supply Chain requirements pertaining to the execution of orders are delivered effectively and efficiently and timely communicated to the procurement team .
• Responsible for new product listings and sharing listing templates for respective partner platforms in prescribed formats. A+ content publishing for all new SKU listings .
• Developing new sales channels and growth strategy through Warehouse Expansion with APOB/VPOB registrations across different regions to enable same-day delivery and better customer service. Expanded to multiple zones in the country.
• Able to identify opportunity and challenge of the category by e-retailer's sales data, retail audit, shopper research and any data available
• Sales and relationship management through communicating effectively with customers, partners and suppliers regarding order status and market trends
• Plan to grow the online business on basis of various parameters like competitor mapping, pricing, product category
• Weekly and monthly status reports to all stakeholders including KPIs such as sales performance, conversion, traffic, and average transaction value. Defined the KPIs/KR
• Troubleshooting platform-related issues with timely follow-up
  Managing relationships with account managers of respective marketplaces
• Track weekly / monthly / quarterly channel KPI targets to manage budget and resources effectively Prepare product or service reports by collecting and analyzing information, train team members on listing, pricing.

Requirements

• Must have the ability to work with a sense of urgency and be able to successfully navigate changing priorities
• Knowledge about Market and Category Analysis (Competitor Analysis, Market Trends, Price Benchmarking)
• Tools: Helium 10, MS Office Suite, ClickUp, Google Keyword Planner, Quicksell
• Hands‑on experience in managing and maintaining e-commerce websites/portals : Amazon, Flipkart, eBay, Paytm, Shopclues, SnapDeal, Shopify, WordPress .
• Handle complex & challenging environments & deal with a solution‑oriented mindset.
• Experience with Shopify, CRM tools and other marketplace is a must .
• Experience :- 8 to 12 Years andJob Location :- Gurgaon