Manager - E-Commerce Operations

Brand Concepts Limited; Indore District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Brand Concepts Ltd in Indore is seeking a Manager – Online Business to oversee our e-commerce operations across platforms such as Amazon, Myntra, and Flipkart. You will manage product listings, pricing, promotions, and sales planning to drive growth.

You will deliver on sales and margin targets, enhance customer journeys, and optimize online performance through accurate data reporting and KPI-driven decisions.

Qualifications

• 8–12 years of experience in an E-Commerce Operations role.
• Post-graduation in any specialization, or relevant certification/professional qualification (E-Commerce preferred).

Responsibilities

• Ensure the accuracy of product setup including pricing, categorization, ranking, and upsell/cross-sell opportunities online.
• Improve existing product listings and drive new product launches.
• Manage and execute all trading and promotional activities in a timely manner.
• Initiate and set up weekly reports capturing KPI data to improve propositions, journeys, conversion rates, and drive sales and margins.
• Optimize brand and SKU sales plans/targets at monthly and weekly levels based on analysis to maximize performance.

Skills

E-commerce operations

Sales optimization

Digital marketing understanding

Communication skills

Pricing & promotions

Education

Post-graduate degree

E-commerce certification

Tools

Excel

Job description

About Us

Brand Concepts Ltd is recognized as a vanguard of style, innovation, and quality within the country’s fashion landscape. It specializes in curating exceptional Travel Gear, Handbags and Lifestyle Accessories, and has a strong reputation for delivering excellence.

Job Description

We are seeking a dynamic and results-driven Manager – Online Business to manage our e-commerce operations. The ideal candidate will be responsible for overseeing the current online retail business, focusing on platforms like Amazon, Myntra, Flipkart, and other marketplaces. The role involves managing product listings, optimizing sales plans, and driving growth through accurate product setup, pricing, and promotional activities. The candidate will be expected to deliver on sales and margin targets, improve customer journeys, and enhance overall online performance.

Responsibilities

• Ensure the accuracy of all aspects of product setup, including pricing, categorization, ranking, and upsell/cross-sell opportunities online.
• Improve existing product listings and drive new product launches.
• Manage and execute all trading and promotional activities in a timely manner.
• Initiate and set up weekly reports capturing relevant KPI data to improve customer propositions, journeys, conversion rates, and to drive sales and margins.
• Optimize brand and SKU sales plans/targets at monthly and weekly levels based on internal and external analysis to maximize performance.

Requirements

Required Qualifications and Experience:

• 8-12 years of relevant experience in an E-Commerce Operations role.
• Post-graduation in any specialization, or relevant certification/professional qualification (E-Commerce preferred).

Skills Required

• Strong understanding of the process flow in online business operations, including sales, conversion, RTV, and portal management.
• Basic knowledge of retail KPIs.
• Commercial understanding of online business.
• Proficiency in Excel.
• Understanding of digital marketing.
• Excellent communication skills.