E Commerce Executive

Nextgen Business Support Services; North 24 Parganas District; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

Career growth

Learning opportunities

Collaborative environment

Performance-based growth

Job summary

Nextgen Business Support Services is seeking an E-commerce Executive to manage marketplace listings and help optimize online sales from offices in Kolkata. The role focuses on product listings, pricing updates, and inventory coordination with logistics partners.

The candidate should have knowledge of platforms like Amazon, Flipkart, Meesho, Myntra or WooCommerce, with strong Excel skills and a proactive, learning mindset. This is a full-time on-site role in Salt Lake, Kolkata.

Qualifications

• Bachelor's degree in Commerce, Business Administration, Marketing, or related field.
• 6 Months to 1 Year of experience in e-commerce operations or marketplace management.
• Knowledge of online marketplace seller panels will be an added advantage.

Responsibilities

• Create and manage product listings on various e-commerce marketplaces and websites.
• Update product information, pricing, images, descriptions, and inventory regularly.
• Process customer orders and coordinate with logistics partners for timely dispatch.
• Monitor order status, returns, cancellations, and refunds.
• Handle customer queries and provide prompt support through marketplace portals.

Skills

E-commerce platforms

Product listing

Inventory management

Excel

Communication skills

Education

Bachelor's degree in Commerce/Business/Marketing

Tools

Microsoft Excel

Google Sheets

Job description

Job Description E-commerce Executive

Job Title: E-commerce Executive
Department: E-commerce / Operations
Location: Imagine Techpark, Plot No. 6, DP Block, Sector V, Bidhannagar (Salt Lake), Kolkata – 700091
Employment Type: Full-Time
Experience Required: 6 Months – 1 Year

Job Summary

We are looking for a proactive and detail-oriented E-commerce Executive to manage and support our online marketplace operations. The ideal candidate should have basic knowledge of e-commerce platforms, product listings, order processing, and inventory management. This role is ideal for someone who is eager to learn and grow in the e-commerce industry.

Key Responsibilities

• Create and manage product listings on various e-commerce marketplaces and websites.
• Update product information, pricing, images, descriptions, and inventory regularly.
• Process customer orders and coordinate with logistics partners for timely dispatch.
• Monitor order status, returns, cancellations, and refunds.
• Handle customer queries and provide prompt support through marketplace portals.
• Track inventory levels and coordinate with internal teams to avoid stock shortages.
• Assist in planning and executing promotional campaigns, discounts, and festive offers.
• Generate daily, weekly, and monthly sales and inventory reports.
• Ensure product listings comply with marketplace guidelines and quality standards.
• Coordinate with the marketing and design teams for product images and promotional creatives.

Required Skills

• Basic knowledge of e-commerce platforms such as Amazon, Flipkart, Meesho, Myntra or WooCommerce.
• Good understanding of product listing and catalog management.
• Proficiency in Microsoft Excel and Google Sheets.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.
• Ability to multitask and work in a fast-paced environment.

Qualifications

• Bachelor's degree in Commerce, Business Administration, Marketing, or any related field.
• 6 Months to 1 Year of experience in e-commerce operations or marketplace management.
• Knowledge of online marketplace seller panels will be an added advantage.

Preferred Candidate

• Detail-oriented and organized.
• Quick learner with a positive attitude.
• Ability to work independently and as part of a team.
• Willingness to adapt to changing business requirements.

Benefits

• Opportunity to work with leading online marketplaces.
• Professional learning and career growth opportunities.
• Collaborative and supportive work environment.
• Performance-based growth and development.