E-Commerce Associate

Manarti Exports; Delhi; On-site; INR 180,000 - 300,000; Full time

Job summary

Manarti Exports in Delhi is seeking an E-Commerce Associate to support online sales operations. You will help manage product listings, process orders, and keep inventory updated across multiple marketplaces.

You'll work closely with the Senior Executive – E-Commerce, coordinating with internal teams for dispatch, returns, and promotions, while ensuring compliance with marketplace guidelines.

Qualifications

• Experience in e-commerce operations across marketplaces and platforms.
• Ability to manage product listings, pricing, images, and descriptions.
• Familiarity with inventory updates and order fulfilment processes.

Responsibilities

• Assist in managing product listings on e-commerce marketplaces and company websites.
• Update product information, descriptions, pricing, images, and inventory levels.
• Monitor and process customer orders to ensure timely fulfilment.
• Coordinate with internal teams for order dispatch, stock availability, and issue resolution.
• Handle customer inquiries, complaints, returns, and replacements through online platforms.
• Track marketplace performance and maintain accurate sales records.
• Assist in running promotional campaigns, discounts, and special offers on e-commerce platforms.
• Generate and maintain reports related to sales, inventory, and order status.
• Ensure compliance with marketplace guidelines and company policies.
• Support the Senior Executive in day-to-day e-commerce operations and assigned projects.

Skills

E-commerce operations

Product listings

Order processing

Inventory updates

Marketplace operations

Customer support

Job description

Job Title

E-Commerce Associate

Location

Janakpuri, Delhi

Department

E-Commerce / Digital Sales

Experience Required

6 Months to 1 Year of experience in E-Commerce Operations

Job Summary

We are seeking a detail-oriented and proactive E-Commerce Associate to support our online sales operations. The candidate will work closely with the Senior Executive – E-Commerce and assist in managing product listings, order processing, inventory updates, marketplace operations, and customer support activities across various e-commerce platforms.

Key Responsibilities

• Assist in managing product listings on e-commerce marketplaces and company websites.
• Update product information, descriptions, pricing, images, and inventory levels.
• Monitor and process customer orders to ensure timely fulfilment.
• Coordinate with internal teams for order dispatch, stock availability, and issue resolution.
• Handle customer inquiries, complaints, returns, and replacements through online platforms.
• Track marketplace performance and maintain accurate sales records.
• Assist in running promotional campaigns, discounts, and special offers on e-commerce platforms.
• Generate and maintain reports related to sales, inventory, and order status.
• Ensure compliance with marketplace guidelines and company policies.
• Support the Senior Executive in day-to-day e-commerce operations and assigned projects.

Preferred Qualifications

• Experience in handling online marketplaces and order management systems.
• Knowledge of product listing optimization and digital marketplace operations.
• Familiarity with inventory management processes.