E-commerce Executive

Design My Dress Bharat; Dadri; On-site; INR 350,000 - 600,000; Full time

Job summary

Design My Dress Bharat is a leading Indian manufacturer and supplier of school and Krishna costumes, uniforms, and customized apparel. We are seeking an proactive E-commerce Executive to manage Amazon, Flipkart, website listings, inventory, and promotions, ensuring accurate product data and high customer satisfaction.

You will oversee marketplace accounts, optimize listings, coordinate with production for timely fulfillment, and drive ad campaigns while analyzing performance metrics to identify

Qualifications

• Experience managing online marketplaces (Amazon/Flipkart/Myntra/Meesho) and seller accounts.
• Proficient in product listing optimization with keywords and images.
• Knowledge of SEO for product listings and catalog management.
• Experience with Shopify/WooCommerce or similar platforms.
• Strong Excel/Sheets skills for data analysis.
• Excellent communication and coordination with internal teams.

Responsibilities

• Manage marketplace accounts and optimize listings.
• Update website product listings and pricing.
• Process orders and coordinate with production/fulfillment.
• Plan and monitor ad campaigns on Amazon and Flipkart.
• Prepare daily/weekly/monthly sales and performance reports.
• Respond to customer inquiries and resolve tickets.

Skills

Marketplace platforms

E-commerce SEO

Analytical thinking

Communication skills

Adaptability

Inventory management

Tools

Shopify

WooCommerce

Excel

Google Sheets

Amazon Seller Central

Myntra

Meesho

Flipkart Seller Hub

Job description

About Us: Design My Dress Bharat is a leading manufacturer and supplier of school costumes, Krishna costumes, corporate uniforms, hospital uniforms, scrubs, lab coats, and customized apparel. We serve schools, hospitals, corporates, institutions, and retail customers across India through our website and various online marketplaces.

Role Overview: We are looking for a proactive and detail-oriented E-commerce Executive to manage our online sales channels, product listings, inventory updates, order processing, and marketplace operations. The ideal candidate should have hands-on experience with Amazon, Flipkart, website management, and online merchandising.

Key Responsibilities

• Marketplace Management
  • Manage Amazon, Flipkart, and other marketplace seller accounts.
  • Create and optimize product listings with proper titles, descriptions, keywords, and images.
  • Monitor product rankings, pricing, and competitor activities.
  • Handle listing issues, suppression, and catalog-related queries.
• Website Operations
  • Upload and manage products on the company website.
  • Ensure product information, pricing, and inventory are updated regularly.
  • Coordinate with the design team for banners, product images, and promotional content.
• Order & Inventory Management
  • Process daily orders from all sales channels.
  • Coordinate with production and dispatch teams for timely fulfillment.
  • Monitor inventory levels and ensure stock availability.
  • Maintain SKU-wise inventory records.
• Advertising & Promotions
  • Assist in running Amazon Ads and Flipkart Ads campaigns.
  • Monitor campaign performance and provide reports.
  • Plan promotional offers, coupons, and seasonal campaigns.
• Reporting & Analytics
  • Prepare daily, weekly, and monthly sales reports.
  • Track sales performance, returns, cancellations, and customer feedback.
  • Analyze marketplace performance and recommend improvement strategies.
• Customer Support
  • Respond to customer queries and marketplace tickets.
  • Handle returns, refunds, and replacement requests.
  • Maintain high seller ratings and customer satisfaction.

Required Skills

• Experience with Amazon Seller Central, Myntra, Meesho, and Flipkart Seller Hub.
• Basic knowledge of e-commerce SEO and product listing optimization.
• Experience with Shopify, WooCommerce, or similar platforms is an advantage.
• Proficiency in Microsoft Excel / Google Sheets.
• Strong analytical and problem-solving skills.
• Good communication and coordination abilities.
• Ability to work in a fast-paced environment.

Key Performance Indicators (KPIs)

• Monthly online sales growth.
• Listing quality and catalog accuracy.
• Order fulfillment rate.
• Inventory accuracy.
• Return and cancellation percentage.
• Advertising ROI.
• Customer satisfaction ratings.