E-commerce Executive

Vibrant Publishers; Mumbai Suburban; On-site; INR 250,000 - 450,000; Full time

Job summary

Vibrant Publishers is seeking an E-commerce Executive to manage day-to-day marketplace operations across Amazon and other channels. You will handle product listing, catalog management, inventory, and order processing, ensuring listings are accurate and compliant.

The role requires 1+ year of hands-on experience in Amazon Seller Central or similar platforms, with strong Excel skills and attention to detail. You will collaborate with content and design teams to optimize listings and performance.

Qualifications

• 1+ year hands-on experience in Amazon Seller Central or similar marketplace operations.
• Practical knowledge of Amazon product listing and catalog management.
• Understanding of marketplace order, inventory, return, and fulfilment processes.
• Basic understanding of Amazon Account Health and Seller Support.
• Good knowledge of MS Excel/Google Sheets – filters, sorting, VLOOKUP/XLOOKUP, pivot tables, basic formulas.

Responsibilities

• Create and update product listings on Amazon and other e-commerce marketplaces.
• Manage product titles, descriptions, bullet points, images, attributes, pricing, and other catalog information.
• Monitor listings for accuracy, completeness, and compliance with marketplace guidelines.
• Monitor listing suppression, stranded listings, catalog errors, and other listing-related issues.
• Coordinate with content/SEO/design teams for listing improvements.

Skills

Amazon marketplace ops

Amazon listing

Order & fulfilment

MS Excel/Google Sheets

Attention to detail

Communication

Multitasking

Catalog data

Education

Graduate in any discipline

Job description

Experience: 1–3 years, preferably 1+ year in Amazon/marketplace operations

Employment Type: Full-time

Department: E-commerce

About the Role

We are looking for an E-commerce Executive to manage day-to-day marketplace operations across Amazon and other online sales channels. The ideal candidate should have hands-on experience in product listing, catalog management, inventory, order processing, marketplace operations, and account health .

The person should be detail-oriented, comfortable working with Excel/Google Sheets, and capable of identifying and resolving operational issues independently.

Key Responsibilities

• Create and update product listings on Amazon and other e-commerce marketplaces.


• Manage product titles, descriptions, bullet points, images, attributes, pricing, and other catalog information.


• Ensure listings are accurate, complete, and compliant with marketplace guidelines.


• Monitor listing suppression, stranded listings, catalog errors, and other listing-related issues.


• Coordinate with content/SEO/design teams for listing improvements.

2. Amazon & Marketplace Operations

• Manage day-to-day operations on Amazon Seller Central/Vendor Central and other relevant marketplaces.


• Monitor orders, cancellations, returns, refunds, and customer-related operational issues.


• Track inventory levels and coordinate with warehouse/operations teams to avoid stock-outs.


• Monitor FBA/FBM or equivalent fulfilment processes.


• Coordinate with internal teams and marketplace support for operational issues.

3. Account Health & Compliance

• Monitor Amazon Account Health, policy notifications, listing restrictions, and performance issues.


• Identify potential risks such as suppressed listings, policy violations, negative customer feedback, or high cancellation/return rates.


• Raise and follow up on Seller Support cases until resolution.


• Maintain proper documentation of marketplace issues and resolutions.

4. Pricing & Promotions

• Update product prices across marketplaces as required.


• Assist in setting up and monitoring promotions, coupons, deals, and discounts.


• Ensure pricing and promotional information is accurate across channels.


• Monitor competitor pricing and marketplace positioning.


• Regularly monitor inventory and sales reports.


• Identify products at risk of going out of stock and coordinate replenishment.


• Maintain inventory trackers and marketplace stock reconciliation.


• Coordinate with warehouse, sales, finance, and procurement teams where required.

6. Reporting & Analysis

• Prepare regular reports on:


• Orders


• Listing status


• Use Excel/Google Sheets to analyse data and identify operational gaps.


• Highlight issues and opportunities to the E-commerce Manager.


• Support operations across Amazon, company website, and other marketplaces such as Flipkart, Myntra, Walmart, etc., depending on business requirements.


• Ensure product information, pricing, inventory, and availability are consistent across channels.

Required Skills & Experience

• 1+ year of hands-on experience in Amazon Seller Central or similar marketplace operations.


• Practical knowledge of Amazon product listing and catalog management .


• Understanding of marketplace order, inventory, return, and fulfilment processes.


• Basic understanding of Amazon Account Health and Seller Support.


• Good knowledge of MS Excel/Google Sheets – filters, sorting, VLOOKUP/XLOOKUP, pivot tables, basic formulas, etc.


• Strong attention to detail.


• Good communication and coordination skills.


• Ability to manage multiple tasks and deadlines.


• Comfortable working with large product/catalogue data.

Preferred Experience

• Experience managing 100+ SKUs .


• Experience working with Amazon FBA .


• Experience with Amazon Seller Central and/or Vendor Central .


• Experience with multiple marketplaces or D2C websites.


• Familiarity with marketplace advertising is a plus, but PPC expertise is not mandatory .


• Experience with e-commerce tools, inventory management systems, or marketplace reporting tools is an advantage.

What We Are Looking For

We are looking for someone who is execution-oriented and can independently handle day-to-day marketplace operations , rather than someone who only has theoretical knowledge of e-commerce.

The ideal candidate should be able to look at a marketplace issue, identify what is wrong, take the required action, and follow it through until resolution.

KPIs for the Role

• Listing accuracy and completeness


• Number of listing/catalog issues resolved


• Inventory availability / reduction in stock-outs


• Order and fulfilment accuracy


• Marketplace account health


• Timely resolution of Seller Support cases


• Pricing and promotion accuracy


• Reporting accuracy and timeliness


• Overall marketplace operational efficiency

Qualification

• Graduate in any discipline.


• Degree/diploma in E-commerce, Marketing, Business Administration or a related field is an advantage.


• 1+ year relevant e-commerce/marketplace experience preferred.