Marketplace Operations Executive

Cavaathleisure; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Cavaathleisure in Bengaluru is seeking a Marketplace Operations professional to manage day-to-day operations across our marketplace and quick commerce channels. You will ensure smooth order execution, inventory availability, catalog accuracy, and platform hygiene across partner platforms.

The role requires close collaboration with warehouse, customer support, finance, and marketplace account managers, with a strong eye for detail, data orientation, and the ability to juggle multiple tasks in a

Qualifications

• 2–5 years of experience in marketplace operations, e-commerce operations, or quick commerce.
• Familiarity with platforms such as Amazon, Flipkart, Myntra, Nykaa, Blinkit, Zepto, Swiggy Instamart, or similar.
• Strong attention to detail and process orientation.
• Comfortable working with data, reports, and spreadsheets.
• Strong coordination and stakeholder management skills.

Responsibilities

• Manage daily operations across marketplace and quick commerce platforms to ensure seamless order flow and fulfillment.
• Monitor incoming orders and coordinate with internal teams to ensure timely processing and dispatch.
• Track operational issues and work towards timely resolution to maintain platform performance.
• Oversee stock availability across all marketplace channels and coordinate replenishment as required.
• Ensure inventory visibility is accurate and aligned between warehouse and platform dashboards.
• Coordinate stock audits and help resolve inventory discrepancies.
• Manage RTV processes for unsold, excess, or damaged inventory.
• Ensure products are accurately listed across platforms with correct product information, images, and attributes.
• Coordinate listing updates including new launches, product edits, and content changes.
• Maintain catalog hygiene in line with platform guidelines and requirements.
• Execute pricing updates, offers, discounts, and campaign-related changes across platforms.
• Coordinate with relevant teams to ensure promotional activities are reflected accurately and on time.
• Act as the primary point of contact for operational coordination with marketplace partners.
• Resolve day-to-day issues related to order discrepancies, penalties, claims, returns, and operational escalations.
• Track and manage platform tickets and follow up until closure.
• Support reporting and analysis of marketplace performance, inventory movement, and operational trends.
• Share insights and recommendations to improve operational efficiency and marketplace performance.

Skills

Marketplace operations

E-commerce operations

Stakeholder management

Data analysis

Excel / Google Sheets

Tools

Excel

Google Sheets

Job description

About the Role

We are looking for a Marketplace Operations professional to manage day-to-day operations across our marketplace and quick commerce channels. This role is critical in ensuring smooth order execution, inventory availability, catalog accuracy, and overall platform hygiene across partner platforms.

The ideal candidate is highly detail-oriented, organized, and comfortable working across multiple teams including warehouse, customer support, finance, and marketplace account managers.

Key Responsibilities

Marketplace Operations:

• Manage daily operations across marketplace and quick commerce platforms to ensure seamless order flow and fulfillment
• Monitor incoming orders and coordinate with internal teams to ensure timely processing and dispatch
• Track operational issues and work towards timely resolution to maintain platform performance

Inventory Management:

• Oversee stock availability across all marketplace channels and coordinate replenishment as required
• Ensure inventory visibility is accurate and aligned between warehouse and platform dashboards
• Coordinate stock audits and help resolve inventory discrepancies
• Manage RTV (Return to Vendor) processes for unsold, excess, or damaged inventory

Catalog & Content Management:

• Ensure products are accurately listed across platforms with correct product information, images, and attributes
• Coordinate listing updates including new launches, product edits, and content changes
• Maintain catalog hygiene in line with platform guidelines and requirements

Pricing & Promotions

• Execute pricing updates, offers, discounts, and campaign-related changes across platforms
• Coordinate with relevant teams to ensure promotional activities are reflected accurately and on time

Platform Coordination & Issue Resolution:

• Act as the primary point of contact for operational coordination with marketplace partners
• Resolve day-to-day issues related to order discrepancies, penalties, claims, returns, and operational escalations
• Track and manage platform tickets and follow up until closure

Reporting & Insights

• Support reporting and analysis of marketplace performance, inventory movement, and operational trends
• Share insights and recommendations to improve operational efficiency and marketplace performance

Who You Are

• 2-5 years of experience in marketplace operations, e-commerce operations, or quick commerce
• Familiarity with platforms such as Amazon, Flipkart, Myntra, Nykaa, Blinkit, Zepto, Swiggy Instamart, or similar
• Strong attention to detail and process orientation
• Comfortable working with data, reports, and spreadsheets (Excel/Google Sheets)
• Strong coordination and stakeholder management skills
• Ability to manage multiple tasks in a fast-paced environment