Overview
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ITC WORLDWIDE is seeking an experienced Dynamics 365 Presales Consultant. ITC Worldwide offers Microsoft Experienced & Certified comprehensive technical and functional support services for all Microsoft enterprise technologies, including Microsoft Dynamics 365, Microsoft Azure, and Microsoft 365 across the cloud, hybrid, and on-premises. Includes around the clock problem resolution, proactive advisory services, onsite support, and add-on services to customize your support experience.
Job locations: Any ITC Office (NA | EMEA | IN | UAE)
About You
As a Dynamics 365 Presales Consultant, you will work closely across various verticals such as product development, sales and marketing, and customer relations. Your job will also include understanding the customers\' needs and pitching the company\'s products as suitable solutions. You will also be required to actively observe customer behavior and predict future needs for product development.
Responsibilities
- 8-15 years of experience of working with the sales team to achieve the assigned sales targets through new customer acquisition, and sales to existing customers.
- Solution Knowledge: Dynamics 365 Finance and Operations with minimum 5 years implementation/presales experience in D365 Cloud Platform. MB310/330/700.
- Travel is mandatory; US-B1 (existing) required.
- Product Positioning: determine which products to position in each account to meet customer requirements and win the sale.
- Product Demonstrations and Proof of Concept Presentations: present the product convincingly to prospects, build confidence that it meets requirements while noting limitations.
- Presentations should be well-prepared and arranged in advance by the sales team to facilitate readiness.
- Product Expertise and Updates: continuously learn on the job, learn new modules and subjects, identify and position add-on solutions, learn new versions and enhancements, read case studies and global deployments, and review vendor portals for updates.
- Product Mix in sales: balance time and effort across multiple solutions to suit relevant prospects.
- Effort estimation (with team consultation): proposals typically include elements such as Licenses, Implementation Services, and Maintenance and Ongoing Support; ensure project plans explain break-up of activities and include reasonable estimates for customizations where applicable.
- Project Plans: prepare initial workshop schedules and project plans; assist in RFP responses and tender documents; ensure handover to Project Consultant with a defined agenda.
- Requests for Proposals: assist the sales team in responses; define scope, estimates, methodology.
- Project Handover: conduct a handover meeting with sales, PM/Head of Delivery; ensure project plan and workshop dates are aligned.
- Project Transition: ensure smooth transition to the Project Team, assess readiness, and hand over to delivery; participate in steering committees as needed; facilitate changes in scope and additional requirements post-implementation.
- Customer Escalations: assist delivery and sales teams in handling escalations.
Qualifications
- 8-15 years of experience working with the sales team to achieve targets through new customer acquisition and sales to existing customers.
- Solution Knowledge: Dynamics 365 Finance and Operations with minimum 5 years implementation/presales experience in D365 Cloud Platform. MB310/330/700.
- Preferred Education: B.E., B.Tech, MBA or CA/CFA/CPA.
- Good presentation and English communication skills.
- Experience translating customer requirements into solutions, preparing documents/proposals, estimating efforts and planning projects.
- Ability to work as an Individual Contributor.
Employment details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: IT Services and IT Consulting
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