Overview
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About the Job
Dynamics 365 Presales Consultant
ITC WORLDWIDE is seeking an experienced Dynamics 365 Presales Consultant.
ITC Worldwide offers Microsoft Experienced & Certified comprehensive technical and functional support Services for all Microsoft enterprise technologies, including Microsoft Dynamics 365, Microsoft Azure, and Microsoft 365 across the cloud, hybrid, and on-premises. Includes around the clock problem resolution, proactive advisory services, onsite support, and add-on services to customize your support experience.
Job locations: Any ITC Office (NA | EMEA | IN | UAE)
As a Dynamics 365 Presales Consultant, you will work closely across various verticals such as product development, sales and marketing, and customer relations. Your job will also include understanding the customers\' needs and pitching the company\'s products as suitable solutions. You will also be required to actively observe customer behavior and predict future needs for product development.
About You
- 8-15 years of experience of working with the sales team to achieve the assigned sales targets through new customer acquisition, and sales to existing customers
- Solution Knowledge: Dynamics 365 Finance and Operations with minimum 5 years implementation/presales experience in D365 Cloud Platform. MB310/330/700
- Preferred Education B.E., B. Tech, MBA or (CA/CFA/CPA)
- Good presentation and English Communication skills.
- Experience in translating customer requirements, providing solution, preparing documents/proposals, estimating efforts and planning projects.
- Ability to work as an Individual Contributor
- Travel is a Mandatory; US-B1 (existing) required
What You Need To Do
- Product Positioning - The company has a wide portfolio of service offerings, industry segments, functionality requirements, and budgets. Presales decides which product to position in each account to meet customer requirements and win the sale.
- Product Demonstrations and Proof of Concept Presentations - This is the most important role of presales. The product should be presented to the prospect in a convincing manner to build confidence that it meets requirements while understanding its limitations. Presentations should be well-prepared and interactions with the prospect should be arranged in advance by the sales team to facilitate readiness.
- Product Expertise and Updates - Presales should continuously learn on the job. This involves learning new modules and subjects, identifying and positioning add-on solutions, learning new versions and enhancements, reading case studies and global deployments, and reviewing vendor portals (PartnerSource) for updates.
- Project Estimates and Proposals - Includes licenses, implementation services, maintenance and ongoing support; estimates should be supported by a project plan. Customization efforts, if visible, should be estimated and quantified. Proposals should exclude customization unless reasonably estimated.
- Project Plans - Project plans and the initial workshop schedule are the responsibility of presales until handover. The schedule forms the basis for resource allocation.
- Requests for Proposals - Assist the sales team in responses to RFPs and tender documents, covering the project plan, functional requirements, estimates, methodology, and scope of work.
- Project Handover - Conduct a handover meeting with the salesperson and the PM/Head of Delivery, covering project scope, commercials, plan, and workshop dates.
- Project Transition - Ensure smooth transition to the Project Team; provide readiness guidance and attend initial workshops; after handover, presales may disengage from project activities.
- Project Scope Reviews - Remain engaged in steering committee discussions and review meetings with the customer as needed.
- Change Requests and Additional Requirements - Work with the account team post-implementation to identify opportunities for additional work and revenue.
Qualifications and Seniority
- Mid-Senior level
- Full-time employment
- Job function: Sales and Business Development
- Industries: IT Services and IT Consulting