Microsoft Dynamics 365 CE Technical Consultant

Protiviti India; Bengaluru, Delhi, Mumbai; On-site; INR 1,400,000 - 2,400,000; Full time

Job summary

Protiviti India is seeking a Microsoft Dynamics 365 CE Technical Consultant (Sr. Consultant to Delivery Manager) for Bengaluru/other Protiviti locations. The role focuses on designing, developing, and integrating Dynamics 365 CE solutions with AI-enabled enhancements.

Responsibilities include building plugins, managing Azure-based integrations, and collaborating with stakeholders to deliver enterprise CRM projects using Microsoft's AI ecosystem.

Qualifications

• BE/B.Tech required.
• 4-6 years hands-on Dynamics 365 CE technical development experience.
• Strong proficiency in C#/.NET, JavaScript/TypeScript, and Power Platform.

Responsibilities

• Design, develop, customize, and support Dynamics 365 CE applications.
• Build and enhance solutions across Sales and Customer Service modules.
• Develop custom plugins, workflows, APIs, and integrations.
• Implement Azure-based integrations using Azure Functions, Logic Apps, and Service Bus.
• Work with Agentic AI, Copilot, and GitHub Copilot-based solutions.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Perform code reviews, troubleshooting, performance optimization, and deployments.
• Ensure adherence to Microsoft best practices and development standards.

Skills

Dynamics 365 CE

C# / .NET

JavaScript / TypeScript

Plugins & Workflows

Power Platform

Logic Apps

Azure Service Bus

Azure Functions

Agentic AI / Copilot

CRM Integrations

Stakeholder Management

Education

BE / B.Tech

Tools

GitHub Copilot

Azure Functions

Logic Apps

Service Bus

Job description

Microsoft Dynamics 365 CE Technical Consultant (Sr. Consultant to Delivery Manager)

Location: Any Protiviti India Location
Work Mode: Work From Office (WFO)
Shift: General Shift
Experience: 4-6 Years
Notice Period: Immediate to 30 Days
Education: BE / B.Tech
Designation: Sr. Consultant to Delivery Manager
Compensation: As per Band

About the Role

We are looking for a skilled Microsoft Dynamics 365 CE Technical Consultant with hands-on experience in Dynamics 365 Customer Engagement (CE) Development, Agentic AI, Microsoft Copilot, and GitHub Copilot. The ideal candidate will be responsible for designing, developing, and integrating enterprise-grade CRM solutions while leveraging Microsoft's AI-powered ecosystem to drive innovation and business value.

Key Responsibilities

• Design, develop, customize, and support Microsoft Dynamics 365 CE applications.
• Build and enhance solutions across Sales and Customer Service modules.
• Develop custom plugins, workflows, custom APIs, and integrations.
• Implement and manage Azure-based integrations using:
• Azure Functions
• Logic Apps
• Service Bus
• Work on Agentic AI, Microsoft Copilot, and GitHub Copilot-based solutions.
• Collaborate with business stakeholders to gather requirements and translate them into technical solutions.
• Perform code reviews, troubleshooting, performance optimization, and deployment activities.
• Ensure adherence to Microsoft best practices and development standards.

Required Skills

• 4-6 years of hands-on experience in Microsoft Dynamics 365 CE Technical Development.
• Strong expertise in:
  • Dynamics 365 CE
  • C#, .NET
  • JavaScript / TypeScript
  • Plugins & Custom Workflow Activities
  • Power Platform
  • Logic Apps
  • Azure Service Bus
  • Azure Functions
• Exposure to Agentic AI, Microsoft Copilot, and GitHub Copilot.
• Experience working on integrations and enterprise-scale CRM implementations.
• Strong communication and stakeholder management skills.

Preferred Certifications

• Microsoft Dynamics 365 Sales Functional Consultant Associate
• Microsoft Dynamics 365 Customer Service Functional Consultant Associate
• Microsoft Power Platform Certifications
• Relevant Microsoft Azure Certifications

Why Join Us?

• Opportunity to work on next-generation AI and Copilot-enabled solutions.
• Exposure to enterprise-scale digital transformation projects.
• Collaborative and growth-oriented work environment.
• Career progression opportunities across diverse industry engagements.