Domestic Hindi Voice Customer Support Executive

wroots global pvt ltd; Bangalore Rural; On-site; INR 150,000 - 190,000; Full time

Benefits offered by this job

Fixed salary + incentives

PF ESIC (as per company policy)

Training provided

Growth opportunities

Job summary

Wroots Global Pvt Ltd in Bengaluru is hiring Domestic Hindi Voice Support Executives for a day-shift, full-time role across Bangalore locations.

You will handle inbound/outbound calls in Hindi, resolve queries, document interactions, and follow policy guidelines. Freshers and experienced candidates are welcome; fluency in Hindi and basic English are required. 6-day work week with one rotational off and growth opportunities.

Qualifications

• Fluent Hindi speaking is mandatory
• Basic English understanding required
• Freshers and experienced candidates both can apply
• Minimum qualification: 12th Pass or Any Graduate
• Good communication and interpersonal skills

Responsibilities

• Handle inbound/outbound customer calls in Hindi
• Resolve customer queries related to products/services
• Maintain quality and customer satisfaction
• Accurately document customer interactions
• Follow company policies and process guidelines

Skills

Hindi

English (basic)

Education

12th Pass

Any Graduate

Job description

Job Title: Domestic Hindi Voice Support Executive

Job Location: Whitefield, Bellandur, Marathahalli, Kudlu Gate, Shivajinagar, Bangalore.

Job Type: Full-Time | Day Shift

Job Description

We are hiring Hindi Voice Support Executives for a domestic process. The role involves handling inbound/outbound s from Indian customers and resolving their queries efficiently.

Key Responsibilities

• Handle inbound/outbound customer s in Hindi (basic English knowledge required)
• Resolve customer queries related to products/services
• Maintain quality and customer satisfaction
• Accurately document customer interactions
• Follow company policies and process guidelines

Eligibility Criteria

• Minimum qualification: 12th Pass Any Graduate
• Fluent Hindi speaking is mandatory
• Basic English understanding
• Freshers and experienced candidates both can apply.
• Good communication and interpersonal skills

Experience

• 0-3 years (Freshers welcome)

Shift & Working Days

• Day Shift only
• 6 days working 1 rotational week off

Perks & Benefits

• Fixed salary + incentives
• PF ESIC (as per company policy)
• Training provided
• Growth opportunities