Domestic (Bengali/Tamil/Malayalam) Customer Support Executive

wroots global pvt ltd; Bangalore Rural; On-site; INR 300,000 - 400,000; Full time

Job summary

wroots global pvt ltd is seeking a Domestic Bengali/Tamil/Malayalam Voice Process Executive in Whitefield, Bangalore. The role requires fluency in Bengali, Tamil or Malayalam and basic English or Hindi for communication.

It involves handling inbound/outbound calls, resolving queries, and maintaining records in the system. Candidates should be 10+2 graduates, experienced, and willing to work in shifts if required.

Qualifications

• Fluency in Bengali, Tamil or Malayalam (any one language) is mandatory.
• Basic knowledge of English or Hindi.
• Good communication and listening skills.
• Minimum 10+2 Graduate.

Responsibilities

• Handle customers in Bengali, Tamil or Malayalam professionally and confidently.
• Resolve customer queries, complaints and service requests.
• Provide accurate information about products or services.
• Maintain quality and customer satisfaction standards.
• Update customer details and logs in the system.
• Follow company policies and communication guidelines.

Skills

Clear voice

Customer-handling

Problem-solving

Basic computer knowledge

Education

10+2 Graduate

Job description

Domestic Bengali/Tamil/Malayalam Voice Process Executive

[Only For Experienced who knows Bengali, Tamil or Malayalam](Any one language in those 3 )

Job Description:

We are looking for a Bengali/Tamil, Malayalam Voice Process Executive to handle inbound and/or outbound customer s. The candidate must be fluent in Bengali/Tamil/Malayalam and comfortable communicating in basic English or Hindi.

Key Responsibilities:

• Handle customer s in Bengali/Tamil/Malayalam professionally and confidently
• Resolve customer queries, complaints, and service requests
• Provide accurate information about products or services
• Maintain quality and customer satisfaction standards
• Update customer details and logs in the system
• Follow company policies and communication guidelines

Requirements:

• Fluency in Bengali Tamil/ Malayalam (any one language fluency mandatory)
• Basic knowledge of English/Hindi
• Good communication and listening skills
• Minimum 10+2 Graduate preferred
• Only Experienced Candidate can apply.
• Willingness to work in shifts (if required)

• Location- Whitefield, Bangalore

Skills Required:

• Clear voice and good pronunciation
• Customer-handling skills
• Problem-solving ability
• Basic computer knowledge.