Domestic Gujrati Customer Support Executive

wroots global pvt ltd

Bengaluru

On-site

INR 167,000 - 279,000

Full time

6 days ago
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Job summary

Wroots Global Pvt Ltd in Bengaluru is seeking a Gujarati Voice Process Executive to handle inbound and outbound customer calls. Fluency in Gujarati is mandatory and you should be comfortable communicating in basic English or Hindi.

Key responsibilities include resolving queries, addressing complaints, providing accurate product information, updating customer records, and ensuring service standards. Freshers and experienced candidates can apply; location is Bellandur, Bangalore, with shifts if

Qualifications

  • Fluency in Gujarati (mandatory)
  • Basic knowledge of English or Hindi
  • Good communication and listening skills
  • Minimum 10+2 Graduate preferred
  • Freshers and experienced candidates both can apply
  • Willingness to work in shifts (if required)

Responsibilities

  • Handle customers in Gujarati professionally and confidently
  • Resolve customer queries, complaints, and service requests
  • Provide accurate information about products or services
  • Maintain quality and customer satisfaction standards
  • Update customer details and logs in the system
  • Follow company policies and communication guidelines

Skills

Clear voice
Customer-handling
Problem-solving
Basic computer knowledge

Education

10+2 graduate

Job description

Domestic Gujrati Voice Process Executive

Job Title: Gujrati Voice Process Executive Customer Support Executive

We are looking for a Gujrati Voice Process Executive to handle inbound and/or outbound customer s. The candidate must be fluent in and Gujrati comfortable communicating in basic English or Hindi.

Key Responsibilities
  • Handle customer s in Gujrati professionally and confidently
  • Resolve customer queries, complaints, and service requests
  • Provide accurate information about products or services
  • Maintain quality and customer satisfaction standards
  • Update customer details and logs in the system
  • Follow company policies and communication guidelines
Requirements
  • Fluency in Gujrati (mandatory)
  • Basic knowledge of English/Hindi
  • Good communication and listening skills
  • Minimum 10+2 Graduate preferred
  • Freshers and experienced candidates both can apply
  • Willingness to work in shifts (if required)

Location- Bellandur, Bangalore

Skills Required
  • Clear voice and good pronunciation
  • Customer-handling skills
  • Problem-solving ability
  • Basic computer knowledge.
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