Domestic Gujrati Customer Support Executive

wroots global pvt ltd; Bangalore Rural; On-site; INR 240,000 - 320,000; Full time

Job summary

wroots global pvt ltd in Bangalore seeks a Domestic Gujarati Voice Process Executive to handle customer interactions in Gujarati, with basic English or Hindi as support. The role emphasizes clear communication, accurate information delivery, and adherence to guidelines from Bellandur-based operations.

Freshers and experienced candidates are welcome, with potential shift requirements. Training and ongoing support are provided to ensure service quality and customer satisfaction.

Qualifications

• Fluency in Gujarati (mandatory)
• Basic knowledge of English/Hindi
• Good communication and listening skills
• Minimum 10+2 Graduate
• Freshers and experienced candidates can apply
• Willingness to work in shifts (if required)
• Location- Bellandur, Bangalore

Responsibilities

• Handle customers in Gujarati professionally and confidently
• Resolve customer queries, complaints, and service requests
• Provide accurate information about products or services
• Maintain quality and customer satisfaction standards
• Update customer details and logs in the system
• Follow company policies and communication guidelines

Skills

Clear voice

Customer-handling

Problem-solving

Basic computer knowledge

Education

10+2 graduate

Job description

Domestic Gujrati Voice Process Executive

Job Title: Gujrati Voice Process Executive Customer Support Executive

Job Description:

We are looking for a Gujrati Voice Process Executive to handle inbound and/or outbound customer s. The candidate must be fluent in and Gujrati comfortable communicating in basic English or Hindi.

Key Responsibilities:

• Handle customer s in Gujrati professionally and confidently
• Resolve customer queries, complaints, and service requests
• Provide accurate information about products or services
• Maintain quality and customer satisfaction standards
• Update customer details and logs in the system
• Follow company policies and communication guidelines

Requirements:

• Fluency in Gujrati (mandatory)
• Basic knowledge of English/Hindi
• Good communication and listening skills
• Minimum 10+2 Graduate preferred
• Freshers and experienced candidates both can apply
• Willingness to work in shifts (if required)
• Location- Bellandur, Bangalore

Skills Required:

• Clear voice and good pronunciation
• Customer-handling skills
• Problem-solving ability
• Basic computer knowledge.