Document Controller

Control Component India Pvt. Ltd.; Chennai District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Control Component India Pvt. Ltd. is seeking a Senior Document Controller to coordinate project documentation across global teams and ensure timely delivery per customer templates and SLA.

You will manage customer submissions, track revisions in the internal DMS, and support project managers with month-end reports, while occasionally working from the SriCity factory. Fluent English, strong MS Office and EDMS skills, and multitasking across large projects in multiple time zones are essential.

Qualifications

• Bachelor's degree with 5-7 years of relevant experience as a Senior Document Controller in Oil & Gas or manufacturing.
• Excellent knowledge of MS Word, Excel, Outlook, PowerPoint, and Adobe PDF.
• Fluency in English (verbal & written) with strong email/telephone etiquette.
• Experience with EDMS tools and coordinating with global departments to meet SLAs.

Responsibilities

• Review documentation requirements from customer PO and coordinate with global departments to submit on time per SLA.
• Prepare customer document submittals per requirements and submit via email or EDMS.
• Follow-up with customer for timely returns and approvals/comments per SLA.
• Track and monitor document lists, submissions, returns, and revision requests in the internal DMS (IFS or Excel or customer format).
• Coordinate customer queries with internal departments and prepare final document packages.

Skills

MS Office

English communication

Time zone flexibility

Multi-tasking

CRM tools

Education

Bachelor's degree

Tools

Salesforce

IFS

Aconex

Job description

Position Summary:

The Senior Document Controller will be the first point of contact for the customer and factory for all their Project Documentation related needs. The Senior Document Controller will accomplish the customer requirements by coordinating with multiple IMI departments across the globe, and processing them as per customer templates and requirements.

Supervisory Responsibility:

No

Key responsibilities of this position include (other responsibilities may be assigned):

• Reviewing the Documentation requirements requested by customer in the Purchase Order and coordinating with the various departments globally to get the documents on time, and then to submit to customer within the stipulated SLA.
• Preparation of the customer document submittals as per customer requirements and submitting to customer though email or customer EDMS.
• Follow-up with customer for timely returns of the submitted documents for their approvals/comments as per SLA.
• Tracking and monitoring all the document list, customer submissions, returns and revision requests in internal Document Management system (IFS or MS Excel or Customer Format).
• Coordinating on customer queries with internal departments.
• Preparation of customized final document packages / dossiers / translated files using MSOffice applications.
• Assisting Project Managers with month end Documentation and Inspection reports.
• Working from SriCity factory as and when required on need basis.

Required Skills:

• Excellent knowledge of MSOffice applications mainly MS Word, MS Excel, MS Outlook, MS PPT & Adobe PDF.
• Knowledge of Oil & Gas CRM tools preferably Salesforce / IFS / Aconex / leading EDMS.
• Good skills in multi-tasking large scale projects simultaneously.
• Very good verbal and written communication skills in English with global customer and internal sites.
• Flexible in working in multiple time zones as per project requirements.

Educational Qualification and Experience:

• Minimum bachelor's degree with 5-7 years of relevant experience as a Senior Document Controller preferably in Oil & Gas or manufacturing industry.

Communication Skills:

• Fluency in English (both verbal & writing).
• Good email and telephone etiquette.
• Ability to effectively present information to management and customers.