Document controller

Control Component India Pvt. Ltd.; Chennai; On-site; INR 300,000 - 420,000; Full time

Job summary

Control Component India Pvt. Ltd. is seeking a Document Controller to serve as the first point of contact for customers and the factory on project documentation. The role involves coordinating with global IMI CCI departments and processing documents per customer templates.

You will manage customer submittals, track documentation, and ensure timely responses, using MS Office and EDMS tools. Collaboration with project managers will include month-end reports and status updates.

Qualifications

• Bachelor’s degree with 5 years of relevant experience as a Document Controller in Oil & Gas industry.
• Fluency in English (verbal & writing) and good email/telephone etiquette.
• Proficiency with MS Office and document management systems.

Responsibilities

• Review documentation requirements in Purchase Orders and coordinate with departments globally to meet SLA.
• Prepare customer document submittals as per requirements and submit via email or customer DMS.
• Follow-up with customers for timely returns and approvals/comments.
• Track and monitor document lists, submissions, returns and revision requests in the DMS.
• Coordinate on customer queries with internal departments.
• Prepare customized final document packages using MS Office.
• Assist Project Managers with month-end documentation reports.

Education

Bachelor's degree

Tools

Salesforce

IFS

EDMS

Adobe PDF

MS Word

MS Excel

MS Outlook

MS PowerPoint

Job description

Position Summary

The Document Controller will be the first point of contact for the customer and factory for all Project Documentation related needs. The Document Controller will accomplish the customer requirements by coordinating with multiple IMI CCI departments across the globe, and processing them as per customer templates.

Job Responsibilities

• Reviewing the Documentation requirements requested by customer in the Purchase Order and coordinating with the various departments globally to get the documents on time, and then to submit to customer within the stipulated SLA.
• Preparation of the customer document submittals as per customer requirements and submitting to customer though email or customer DMS
• Follow-up with customer for timely returns of the submitted documents for their approvals/comments as per SLA
• Tracking and monitoring all the document list, customer submissions, returns and revision requests in internal Document Management system (IFS or MS Excel)
• Coordinating on customer queries with internal departments
• Preparation of customized final document packages / dossiers using MSOffice applications
• Assisting Project Managers with month end Documentation reports.

Desired skills

• Excellent knowledge of MSOffice products mainly MS Word, MS Excel, MS Outlook, MS PPT & Adobe PDF
• Knowledge of Oil & Gas CRM tools preferably Salesforce / IFS / leading EDMS
• Good skills in multi-tasking various projects
• Very good verbal and written communication skills in English with customer and internal global sites

Desired Education qualification and Experience

• Minimum bachelor’s degree with 5 years of relevant experience as a Document Controller preferably in Oil & Gas industry
• Communication Skills
• Fluency in English (both verbal & writing)
• Good email and telephone etiquette
• Ability to effectively present information to management and customers.