Doctor Assistant/Patient Coordinator

Punarjan Ayurveda Hospitals; Kolkata District; On-site; INR 350,000 - 650,000; Full time

Job summary

Punarjan Ayurveda Hospitals is seeking a Doctors Assistant cum Patient Coordinator to manage daily OPD operations, assist doctors, and coordinate patient journeys. The role emphasizes accurate documentation, patient education, and seamless communication in both Bengali and English within a busy hospital setting.

Ideal candidates have UG/PG qualifications with 3–10 years of relevant experience, strong coordination skills, and proficiency in hospital software; prior clinical exposure is preferred.

Qualifications

• UG/PG degree with 3–10 years of experience as doctors assistant.
• Ensure a smooth and positive patient experience throughout the treatment journey.
• Collect patient feedback and encourage reviews for the doctors and management.
• Strong read & writing communication in Bengali and English.
• Excellent coordination and organisational abilities for patients handling.
• Basic computer proficiency (MS Excel and hospital related applications).
• Prior experience in hospital or clinic doctors' assistance cum coordination preferred.
• Expertise in patient coordinating with business development and sales oriented.
• Assist OPD consultation patients into the conversion for accepting our treatments.
• Ability to interact with patients' empathy/sympathy with a professional manner.

Responsibilities

• Manage the doctors daily OPD, consultation and coordinate patient appointments.
• Assist doctors in patient examination, diagnosis, and explain treatment plans.
• Take patient medical history and perform basic physical assessments.
• Review and monitor laboratory reports, imaging results, and diagnostic tests.
• Support doctors during consultation; end-to-end consultation as needed.
• Monitor patients undergoing treatment; explain packages & treatments.
• Identify and report treatment side effects or complications to doctors.
• Maintain accurate patient records and clinical documentation for coordination.
• Educate patients and families about treatment plans, medications, and follow-up care.
• Ensure adherence to hospital protocols and safety standards.
• Ensure smooth patient flow during OPD hours; act as single point of contact.

Skills

Doctors Assistant

Patient Coordination

Bilingual Bengali-English

Hospital Coordination

MS Excel

Clinical Documentation

Patient Experience

Follow-up Care

Education

UG/PG degree

Tools

Hospital software

Job description

Punarjan Ayurveda Cancer hospital is looking for Doctors Assistant cum Patient Coordinator to join our dynamic team and embark on a rewarding career journey.

Job Description:

Manage the doctors daily OPD, consultation and Coordinate patient appointments

Assist doctors in patient examination, diagnosis, and explanation treatment plans

Take patient medical history and perform basic physical assessments to their patients

Review and monitor laboratory reports, imaging results, and diagnostic tests reports

Support to doctors during consultation, end to end consultation your presence needs

Monitor patients undergoing treatment structures, explain about packages & treatments

Identify and report treatment side effects or complications to the doctors understand

Maintain accurate patient records and clinical documentation, for patient coordination

Educate patients and families about treatment plans, medications, and follow-up care

Ensure adherence to hospital protocols and safety standards, as per organisation policy.

Ensure smooth patient flow during OPD hours, act as a single point of contact between patients and hospital teams.

Aspirant Key Skills:

Preferred UG/PG degree with at least 3-10 years of experience as doctors assistance

Ensure a smooth and positive patient experience throughout the treatment journey

Collect patient feedback and encourage reviews for the doctors and management

Strong read & writing both communication skills in Bengali and English languages

Excellent coordination and organisational abilities required for patients handlings

Basic computer proficiency (MS Excel and hospital related applications knowledge)

Prior experience in hospital or clinic doctors' assistance cum coordination preferred

Expertise into the patient coordinating with business development and sales oriented

Assist OPD consultation patients into the conversion for accepting our treatments

Ability to interact with patients' empathy/sympathy along with professional manner.