Director of Internal Controls

Jobs Ai; India; Remote; INR 4,200,000 - 6,400,000; Full time

Benefits offered by this job

Performance-based bonus structure

Annual learning & development stipend

Health and wellness benefits (varies)

Job summary

Jobs Ai is actively seeking a Director of Internal Controls to join our growing remote team. This pivotal role combines strategic thinking with hands-on execution to shape operations and drive critical milestones across the organization.

You will lead a globally distributed team, manage priorities, and collaborate with executive leadership to deliver impact in a fast-paced, ambiguous environment. This role offers a performance-based bonus and remote-flexible hours.

Qualifications

• Excellent ability to manage multiple competing priorities.
• Exceptional written, verbal, and asynchronous communication capabilities.
• Strong working knowledge of helpdesk, ticketing, or CRM software.
• Excellent de-escalation, problem-solving, and customer relationship management skills.

Responsibilities

• Gather, synthesize, and act upon critical client feedback to improve processes.
• Analyze operational workflows to identify bottlenecks and implement scalable solutions.
• Manage project timelines, resource allocation, and cross-team coordination.
• Lead, mentor, and structurally scale a high-performing, globally distributed team.
• Collaborate directly with executive leadership to drive core company milestones.

Skills

Multi-tasking

Communication skills

CRM software

De-escalation & problem solving

Stakeholder management

Education

8-10+ years experience in internal controls or related function

Job description

We are actively seeking a analytical Director of Internal Controls to join our growing remote team. In this pivotal role, you will be instrumental in shaping our operations, driving strategic initiatives, and delivering exceptional results within your functional area. The ideal candidate will combine big-picture strategic thinking with hands-on, tactical execution.

Key Responsibilities:

• Gather, synthesize, and act upon critical client feedback to improve processes.
• Analyze operational workflows to identify bottlenecks and implement scalable solutions.
• Manage project timelines, resource allocation, and cross-team coordination.
• Lead, mentor, and structurally scale a high-performing, globally distributed team.
• Collaborate directly with executive leadership to drive core company milestones.

Required Skills & Qualifications:

• Exceptional ability to manage multiple competing priorities simultaneously.
• 8-10+ years of demonstrated, progressive success in a relevant functional role.
• Exceptional written, verbal, and asynchronous communication capabilities.
• Strong working knowledge of helpdesk, ticketing, or CRM software.
• Excellent de-escalation, problem-solving, and customer relationship management skills.

What You’ll Bring:

• High emotional intelligence, empathy, and a deeply collaborative team spirit.
• Exceptional stakeholder management, active listening, and negotiation skills.
• The proven ability to thrive and drive results in an ambiguous, fast-paced setting.
• Fully remote, flexible work hours
• Performance-based bonus structure
• Annual learning & development stipend
• Health and wellness benefits (varies by location)
• Opportunity to work on high-impact projects

Equal Opportunity Employer:

This is an equal opportunity role. Applications are welcomed from all qualified individuals regardless of race, color, ethnicity, nationality, gender, gender identity or expression, sexual orientation, religion, disability, marital status, or any other characteristic protected by applicable law. All hiring decisions are based solely on qualifications, skills, and demonstrated ability.