Internal Controls Manager

Jobs Ai; India; Remote; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Annual learning & development stipend

Performance-based bonus

Health and wellness benefits

Job summary

Jobs Ai is hiring a fully remote Internal Controls Manager to join our distributed team. You will shape our operations, drive strategic initiatives, and deliver results within your functional area, combining big-picture thinking with hands-on execution.

The role emphasizes ownership of complex projects, strong stakeholder management, and a collaborative, data-driven approach. It includes a performance-based bonus and an annual learning stipend while health benefits vary by location.

Qualifications

• 5-8 years of progressive success in a relevant functional role.
• Proven ability to operate in a fully remote, distributed environment.
• Strong analytical and data-driven decision-making skills.

Responsibilities

• Troubleshoot, investigate, and resolve complex operational or customer issues.
• Manage project timelines, resource allocation, and cross-team coordination.
• Take ownership of complex project execution, strategy and delivery.
• Act as a trusted SME and advisor for cross-functional initiatives.
• Gather, synthesize, and act on critical client feedback to improve processes.

Skills

Multi-tasking

Stakeholder management

Data-driven decisions

Emotional intelligence

Collaboration

Remote work

Analytical thinking

Tools

Zendesk

Salesforce

Job description

We are actively seeking a highly motivated Internal Controls Manager to join our growing remote team. In this pivotal role, you will be instrumental in shaping our operations, driving strategic initiatives, and delivering exceptional results within your functional area. The ideal candidate will combine big-picture strategic thinking with hands-on, tactical execution.

Key Responsibilities:

• Troubleshoot, investigate, and resolve complex operational or customer issues.
• Manage project timelines, resource allocation, and cross-team coordination.
• Take complete ownership of complex project execution, strategy, and final delivery.
• Act as a trusted subject matter expert and advisor for cross-functional initiatives.
• Gather, synthesize, and act upon critical client feedback to improve processes.

Required Skills & Qualifications:

• Exceptional ability to manage multiple competing priorities simultaneously.
• 5-8 years of demonstrated, progressive success in a relevant functional role.
• Proven comfort and productivity operating in a fully remote, distributed environment.
• High-level proficiency with Zendesk, Salesforce, and operational workflow platforms.
• Proven track record in operations, project management, or client success.

What You’ll Bring:

• Strong analytical abilities coupled with a commitment to data-driven decision making.
• Exceptional stakeholder management, active listening, and negotiation skills.
• High emotional intelligence, empathy, and a deeply collaborative team spirit.
• Fully remote, flexible work hours
• Performance-based bonus structure
• Annual learning & development stipend
• Health and wellness benefits (varies by location)
• Opportunity to work on high-impact projects

Equal Opportunity Employer:

This is an equal opportunity role. Applications are welcomed from all qualified individuals regardless of race, color, ethnicity, nationality, gender, gender identity or expression, sexual orientation, religion, disability, marital status, or any other characteristic protected by applicable law. All hiring decisions are based solely on qualifications, skills, and demonstrated ability.