Digital Transformation Manager

Kissflow; Delhi; On-site; INR 3,000,000 - 5,400,000; Full time

Job summary

Kissflow is seeking a Client Director to serve as a strategic advisor to large enterprise clients. You will lead digital transformation programs using Kissflow LCNC, balancing client consulting, executive relationships, and delivery oversight to maximize value.

You will facilitate workshops, guide solution design, and manage multi-year engagements while identifying growth opportunities and presenting at executive forums.

Qualifications

• 6+ years of experience in enterprise client management, consulting, or digital transformation leadership preferably for US region.
• Consulting background with a Big 4 or tier-1 advisory firm strongly preferred.
• Demonstrated ability to engage and influence C-level stakeholders; outstanding written and verbal communication skills.
• Experience facilitating workshops, delivering executive presentations, and managing change in complex organizations.
• Strong understanding of business process reengineering, requirements gathering, solution mapping, and business-IT alignment.
• Prior experience with low-code/no-code platforms (e.g., Kissflow, PowerApps, Mendix, OutSystems) is advantageous.
• Track record managing large enterprise accounts in sectors such as FMCG, Retail, or Manufacturing is preferred.
• Hands-on technology/technical project management experience is a plus.
• MBA or advanced degree in Business, Engineering, or a related field preferred

Responsibilities

• Advise business and technology leaders on digital transformation strategies and adoption of LCNC platforms, leading to tangible business outcomes.
• Facilitate ideation workshops with diverse business units to identify and unlock value from enterprise-wide transformation programs.
• Bridge the gap between Kissflow's delivery teams and customer stakeholders, ensuring alignment on business goals, solution design, implementation, and adoption.
• Oversee end-to-end delivery of multi-year transformation engagements, managing priorities, timelines, risk, and change management across complex enterprise environments.
• Build strong, trusted relationships with client CXOs, acting as a thought leader and advocate throughout the client’s digital journey.
• Identify and pursue account growth opportunities, including new use cases and expanded adoption of Kissflow’s offerings.
• Conduct regular business reviews, prepare executive-level presentations, and represent Kissflow at client leadership forums.

Skills

Client management

Consulting leadership

C-level engagement

Workshop facilitation

Executive presentations

Change management

Business-IT alignment

Process reengineering

Requirements gathering

Low-code/no-code platforms

Kissflow LCNC

Enterprise account management

Education

MBA

Advanced degree in Business/Engineering

Tools

PowerApps

Mendix

OutSystems

Job description

The Kissflow Client Director will serve as a strategic advisor and trusted partner to client stakeholders at large enterprise clients, with a focus on driving high-impact digital transformation programs leveraging the Kissflow platform. This individual will balance client consulting, executive relationship management, and delivery oversight—ensuring clients realize maximum value from their investment in Kissflow’s low-code/no-code (LCNC) solutions.

Key Responsibilities

• Advise business and technology leaders on digital transformation strategies and adoption of LCNC platforms, leading to tangible business outcomes.
• Facilitate ideation workshops with diverse business units to identify and unlock value from enterprise-wide transformation programs.
• Bridge the gap between Kissflow's delivery teams and customer stakeholders, ensuring alignment on business goals, solution design, implementation, and adoption.
• Oversee end-to-end delivery of multi-year transformation engagements, managing priorities, timelines, risk, and change management across complex enterprise environments.
• Build strong, trusted relationships with client CXOs, acting as a thought leader and advocate throughout the client’s digital journey.
• Identify and pursue account growth opportunities, including new use cases and expanded adoption of Kissflow’s offerings.
• Conduct regular business reviews, prepare executive-level presentations, and represent Kissflow at client leadership forums.

Required Experience & Skills

• 6+ years of experience in enterprise client management, consulting, or digital transformation leadership preferably for US region
• Consulting background with a Big 4 or tier-1 advisory firm strongly preferred.
• Demonstrated ability to engage and influence C-level stakeholders; outstanding written and verbal communication skills.
• Experience facilitating workshops, delivering executive presentations, and managing change in complex organizations.
• Strong understanding of business process reengineering, requirements gathering, solution mapping, and business-IT alignment.
• Prior experience with low-code/no-code platforms (e.g., Kissflow, PowerApps, Mendix, OutSystems) is advantageous.
• Track record managing large enterprise accounts in sectors such as FMCG, Retail, or Manufacturing is preferred.
• Hands-on technology/technical project management experience is a plus.
• MBA or advanced degree in Business, Engineering, or a related field preferred