Solutions Consultant

Kissflow; Chennai District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading no-code platform company in Chennai is seeking a professional for a mid-senior level role focused on project delivery, solution design, and customer engagement. With 3-5 years of experience, you will own enterprise transformation projects, design scalable solutions, and build relationships with clients. The role requires technical skills in solution architecture and API management, essential for ensuring successful project outcomes. This full-time position offers opportunities for career growth within a dynamic team.

Qualifications

• 3 – 5 years of experience in related roles.
• Mid-senior level position focusing on full-time employment.
• Strong grasp of business requirements and solutioning.

Responsibilities

• Own end-to-end delivery of enterprise transformation projects.
• Architect and design robust, scalable solutions.
• Build strong relationships with customers to understand their needs.

Skills

Project Delivery and Management

Technical Solution Design

Customer Engagement

Systems Integration

Problem-Solving

API Management

Job description

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Have you dreamt of working in a Product based company? Here’s an opportunity for you!

Kissflow is the leader in no‑code citizen development and a strong player in low‑code application development, empowering process owners (a.k.a. citizen developers) and IT developers to automate middle‑office processes and build custom applications. We prioritise simplicity over complexity and are looking squarely to the future, offering a world‑class SaaS platform with unlimited business opportunities.

Hundreds of global and Fortune 500 brands such as Pepsi, McDermott, Motorola Solutions, and Danone rely on Kissflow to simplify their work. Kissflow has been featured and recognised as an industry leader by Gartner, Forrester and G2. Founded in 2004, Kissflow is an industry pioneer in the low‑code, no‑code space for digital operations and has a globally distributed workforce. Learn more at https://kissflow.com/

This role demands a hands‑on professional with a strong grasp of business requirements and expertise in solutioning, closely engaging with customers and ensuring end‑to‑end implementation.

Key Responsibilities

• Project Delivery and Management: Own the end‑to‑end delivery of enterprise transformation projects, ensuring they meet scope, quality, budget and timeline requirements. Oversee all aspects of project execution to guarantee customer satisfaction and successful outcomes.
• Technical Solution Design: Architect and design robust, scalable, and efficient solutions tailored to customer needs. Ensure alignment between business objectives and technical solutions to deliver maximum value.
• Customer Engagement: Build and maintain strong relationships with customers, serving as their trusted technical advisor. Understand their business challenges, present technical solutions and guide them through the implementation process.
• Cross‑functional Collaboration: Work closely with sales, product and engineering teams to ensure alignment between customer requirements and the delivered solution. Collaborate in both pre‑sales and post‑sales phases to ensure seamless project transitions.
• Pre‑sales Support: Assist the sales team by demonstrating technical expertise during customer engagements, leading technical discussions, and providing detailed solution proposals and presentations.
• Risk Management: Identify project risks and develop mitigation strategies to ensure projects are delivered on time and within budget, minimising disruptions and addressing issues proactively.
• Documentation and Reporting: Create comprehensive technical documentation, including solution architecture, project plans and status reports. Provide regular updates to internal teams and customers on project progress and milestones.
• Continuous Improvement: Stay current with emerging JS frameworks, technologies and best practices to continually improve solution offerings and recommend enhancements to customers.

Required Technical Skills

• Technical Architecture: Ability to design optimised architectures, integrating low‑code platforms with enterprise systems and third‑party applications.
• Systems Integration: Proven experience with system and application integration, including REST APIs, JSON and integration connectors for seamless data flow.
• Data Architecture & Security: Strong knowledge of data models, database concepts, data governance and security best practices.
• Cloud and SaaS Proficiency: Hands‑on experience with cloud platforms and SaaS solutions, ensuring reliability, scalability and performance.
• Coding Experience: Proficiency in Python and Lambda functions for customisations and technical integrations.
• Workflow Automation: Expertise in automating processes using Power Automate, Google App Scripts, business rules and workflow rules.
• API Management: Skilled in managing SOAP, REST APIs and web services to support system interoperability and integration.
• Advanced Excel: Strong knowledge of Excel formulas for data analysis and solution design.
• Integration Technologies: Experience with Enterprise Service Bus (ESB) and cloud connectors for integrating disparate systems.

Required Functional Skills

• Requirements Gathering and Analysis: Skilled in gathering, analysing and translating customer business requirements into actionable, technically sound solutions.
• Solution Design & Customisation: Ability to craft solutions using low‑code tools, tailoring them to meet specific customer needs and technical constraints.
• Problem‑Solving: Strong analytical skills for identifying and resolving complex technical challenges, optimising solutions for customer success.
• Aptitude for Deeper Product Knowledge: High ability to quickly acquire in‑depth knowledge of products and solutions, ensuring effective customer engagements.
• Documentation: Proficiency in creating comprehensive documentation for technical solutions, workflows and user manuals to support implementation and ongoing maintenance.

Required Customer Engagement Skills

• Stakeholder Influence & Management: Strong interpersonal skills to manage relationships with senior executives and key stakeholders, ensuring alignment and satisfaction.
• Consultative Selling: Ability to influence customer decisions by providing expert guidance on solution options, aligning proposals with their business goals.
• Customer Success Leadership: Focus on ensuring long‑term customer success by delivering impactful solutions and identifying future opportunities for growth.

Required Project Delivery Ownership Skills

• Project Management Methodologies: Proficiency in Agile, Scrum or Waterfall methodologies, ensuring timely and quality project delivery.
• Multi‑tasking and Prioritisation: Ability to manage multiple tasks simultaneously, prioritising effectively to meet project deadlines and customer needs.
• Scope & Budget Control: Expertise in managing project scope, timelines and budgets to ensure on‑time, within‑budget delivery with maximum value to customers.

Years of Experience: 3 – 5 years

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

• Consulting, Analyst and Information Technology

Industries

• Software Development, IT Services and IT Consulting, Information Services

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