Desktop Support Engineer Lead

Ascent E Digit Solutions; Erode; On-site; INR 180,000 - 300,000; Full time

Job summary

Ascent E Digit Solutions is seeking a Desktop Field Support Engineer to handle on-site support across Tamil Nadu. You will install and troubleshoot desktops, laptops, printers, and IT hardware, and provide basic networking support at customer sites.

The role requires a Diploma or degree in IT/CS/Electronics, basic hardware and networking knowledge, and a two-wheeler. Freshers or experienced candidates can apply, with travel across the state.

Qualifications

• Diploma or any Degree in IT/CS/Electronics.
• Basic hardware and networking knowledge.
• Two-wheeler mandatory.
• Freshers or experienced candidates may apply.

Responsibilities

• Install and troubleshoot desktops, laptops, printers, and IT hardware.
• Provide basic networking support (LAN, router, switch configuration).
• Install OS and troubleshoot software.
• Visit customer sites for service and maintenance.
• Coordinate with service team and update call status.

Skills

Hardware knowledge

Networking basics

Education

Diploma / Any Degree in IT / CS / Electronics

Job description

We are looking for a Desktop Field Support Engineer (All over tamilnadu)to handle onsite support and service activities.

Key Responsibilities:

• Installation and troubleshooting of Desktop, Laptop, Printer, and other IT hardware
• Basic networking support (LAN, router, switch configuration)
• OS installation and software troubleshooting
• Customer site visits for service and maintenance
• Coordinating with the service team and updating call status

Requirements:

Diploma / Any Degree in IT / Computer Science / Electronics

Basic knowledge of hardware and networking

Freshers or experienced candidates can apply

Two-wheeler mandatory