Desktop Support Engineer

InfyHire - Jobs & Hiring

Mumbai

On-site

INR 180,000 - 300,000

Full time

4 days ago

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Job summary

InfyHire - Jobs & Hiring in Mumbai is seeking a fresher Desktop Support Engineer to provide basic technical support for desktops, laptops, printers, software, and network-related issues onsite. You will troubleshoot hardware and software problems, install Windows OS and drivers, and assist senior engineers to resolve tickets promptly.

We welcome ITI/diploma/graduate candidates in IT, CS, Electronics, or related fields with good communication skills and a willingness to learn.

Qualifications

Basic knowledge of Windows, hardware and networking.
Willingness to learn and work onsite.
Freshers welcome.

Responsibilities

Troubleshoot basic hardware and software issues.
Install and configure Windows OS, applications, and drivers.
Provide support for desktops, laptops, printers, and peripherals.
Troubleshoot LAN, Wi-Fi, and internet connectivity issues.
Assist senior engineers with onsite IT support.
Maintain IT asset and service records.
Handle user queries and resolve issues within the required timeline.

Skills

Windows basics

Networking basics

Troubleshooting

Education

ITI / Diploma / Graduate in IT, Computer Science, Electronics, or related field

Job description

Job Description: We are looking for a fresher Desktop Support Engineer to provide basic technical support for desktops, laptops, printers, software, and network-related issues.

Key Responsibilities

Troubleshoot basic hardware and software issues.
Install and configure Windows OS, applications, and drivers.
Provide support for desktops, laptops, printers, and peripherals.
Troubleshoot basic LAN, Wi-Fi, and internet connectivity issues.
Assist senior engineers with onsite IT support.
Maintain IT asset and service records.
Handle user queries and resolve issues within the required timeline.

Requirements

Basic knowledge of Windows, computer hardware, and networking.
Good troubleshooting and communication skills.
ITI / Diploma / Graduate in IT, Computer Science, Electronics, or related field.
Freshers are welcome to apply.
Willingness to learn and work in an onsite support environment.

Freshers with good technical knowledge and immediate joiners will be preferred.

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