Desktop Support Engineer | Jaipur

Team Computers; Jaipur Municipal Corporation; Hybrid; INR 600,000 - 850,000; Full time

Job summary

Team Computers is seeking a VIP Support Engineer to deliver dedicated IT support to senior management and VIP users. The role involves hands-on desktop, laptop, and printer troubleshooting, plus remote assistance across Windows environments.

The ideal candidate will have strong communication skills, the ability to work independently, and experience supporting senior stakeholders. You will ensure rapid incident resolution and collaborate with IT teams as needed.

Qualifications

• Experience in providing VIP IT support.
• Proficient in desktop/laptop/printer troubleshooting.
• Strong remote support and remote access tools skills.

Responsibilities

• Provide on-site and remote IT support to VIP users.
• Install, configure, and troubleshoot desktops, laptops, and printers.
• Resolve hardware, software, and Windows-related issues.
• Support Microsoft Office, Outlook, and basic user applications.
• Handle remote support requests using remote access tools.
• Coordinate with internal IT teams for escalation when required.

Skills

VIP support

Desktop troubleshooting

Printer troubleshooting

Remote support

Windows support

Communication

Independent work

Job description

Job Summary

We are looking for a VIP Support Engineer to provide dedicated IT support to senior management and VIP users. The ideal candidate should have strong experience in desktop, laptop, printer support, troubleshooting, installation, and remote user support.

Key Responsibilities

• Provide on-site and remote IT support to VIP users.
• Install, configure, and troubleshoot desktops, laptops, and printers.
• Resolve hardware, software, and Windows-related issues.
• Support Microsoft Office, Outlook, and basic user applications.
• Handle remote support requests using remote access tools.
• Ensure quick resolution of incidents with minimal downtime.
• Coordinate with internal IT teams for issue escalation when required.

Required Skills

• 3-5 years of experience in Desktop or VIP Support.
• Strong knowledge of desktop, laptop, and printer troubleshooting.
• Experience in hardware/software installation and configuration.
• Hands-on experience in remote support.
• Excellent communication and customer service skills.
• Ability to work independently and support senior stakeholders.