Desktop Support Engineer 1 ( MNC's)

Siri Tech Solutions; Sanand; On-site; INR 240,000 - 420,000; Full time

Job summary

Siri Tech Solutions in Gujarat, India, is seeking an IT helpdesk technician to provide desktop and laptop support, install and troubleshoot Windows OS, and perform basic Active Directory tasks.

You will diagnose hardware and software issues, support printers and peripherals, and resolve LAN/Wi-Fi connectivity problems to keep end users productive. This on-site role requires good problem-solving and customer service in a fast-paced environment.

Qualifications

• Experience providing desktop/laptop support to end users.
• Familiarity with Windows OS installation and troubleshooting.
• Ability to diagnose hardware and software issues.

Responsibilities

• Provide desktop/laptop support to end users
• Install, configure, and troubleshoot Windows OS
• Diagnose hardware and software issues
• Support printers, scanners, and peripheral devices
• Handle LAN/Wi-Fi connectivity issues
• Basic knowledge of Active Directory

Skills

Desktop support

Troubleshooting

Hardware diagnostics

Tools

Windows OS

Active Directory

Job description

Posted: 3 days ago Openings: 2 Applicants: 100+

• Provide desktop/laptop support to end users
• Install, configure, and troubleshoot Windows OS
• Diagnose hardware and software issues
• Support printers, scanners, peripheral devices
• Handle LAN/Wi-Fi connectivity issues
• Basic knowledge of Active Directory

Skills highlighted with ‘‘ are preferred keyskills