Desktop Support Engineer

Mohammad Ashraf Ansari; West Godavari; On-site; INR 223,000 - 357,000; Full time

Job summary

Mohammad Ashraf Ansari is seeking a desktop support technician to handle end-user hardware, software, and network issues. The role covers configuring and supporting desktops, laptops, AV devices, printers, scanners, and other peripherals, plus first-level end-user support.

Ideal candidates will understand video conferencing tools, Active Directory, and Outlook configuration, and troubleshoot LAN/WAN connectivity.

Qualifications

• Knowledge of video conferencing like Zoom, Webex, Microsoft Teams.
• Domains, Active Directory, LAN & WAN.
• Printer configuration, Outlook configuration.
• Basic understanding of desktop hardware and troubleshooting.

Responsibilities

• Installation, configuration, and troubleshooting of desktops, laptops, AV & endpoint devices.
• Support for printers, scanners, and other peripherals.
• Provide first-level technical support for hardware, software, and network-related issues.

Skills

Video conferencing

Active Directory

LAN/WAN

Printer config

Outlook config

Desktop hardware

Peripheral support

Helpdesk support

Job description

• Knowledge of Video conferencing like Zoom, Webex, Microsoft teams
• Domains, Active Directory, LAN & WAN
• Printer configuration, outlook configuration
• Basic understanding of desktop hardware and troubleshooting
• Installation, configuration, and troubleshooting of desktops, laptops, AV & endpoint devices
• Support for printers, scanners, and other peripherals
• Provide first-level technical support for hardware, software, and network-related issues