Desktop Support Engineer

Dixit Infotech Services Pvt. Ltd.; Mumbai; On-site; INR 334,800 - 502,200; Full time

Job summary

A leading IT services company in Mumbai is seeking a Desktop Support Engineer to provide technical support for desktops, laptops, and peripherals. Responsibilities include installing and troubleshooting Windows operating systems, managing user accounts in Active Directory, and supporting email configurations. This full-time position is suitable for entry-level candidates. Competitive compensation and opportunities for advancement are available.

Qualifications

• Provide day-to-day technical support for desktops, laptops, printers, and other peripherals.
• Install, configure, and troubleshoot operating systems (Windows 10/11) and standard business applications.
• Manage user accounts, profiles, and access rights in Active Directory.
• Support email configurations (Outlook / O365) and network connectivity issues (LAN/Wi-Fi).
• Coordinate with vendors for hardware replacements and warranty claims.
• Perform system upgrades, patch updates, and preventive maintenance.
• Document issues, resolutions, and maintain asset inventory.
• Provide remote and on-site support as required.

Job description

Join to apply for the Desktop Support Engineer role at Dixit Infotech Services Pvt. Ltd.

• Provide day-to-day technical support for desktops, laptops, printers, and other peripherals.
• Install, configure, and troubleshoot operating systems (Windows 10/11) and standard business applications.
• Manage user accounts, profiles, and access rights in Active Directory.
• Support email configurations (Outlook / O365) and network connectivity issues (LAN/Wi-Fi).
• Coordinate with vendors for hardware replacements and warranty claims.
• Perform system upgrades, patch updates, and preventive maintenance.
• Document issues, resolutions, and maintain asset inventory.
• Provide remote and on-site support as required.

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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Job Title: Technical Support Engineer Mumbai

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