Desktop Support Engineer L1

Dixit Infotech Services Pvt. Ltd.; Hyderabad; On-site; INR 300,000 - 500,000; Full time

Job summary

A leading IT services company in India is seeking a Desktop Support Engineer L1 to resolve hardware and software issues both onsite and remotely. This entry-level position involves installing endpoint patches, addressing security-related concerns, and troubleshooting printer issues. Ideal candidates should possess the ability to perform hardware/software installations and have strong communication skills. This full-time role is a great opportunity to start a career in IT support.

Qualifications

• Ability to resolve hardware and software issues both onsite and remotely.
• Experience in installing endpoint patches.
• Familiarity with security-related concerns like AV, DLP, Proxy, and Backup Client.

Responsibilities

• Resolve hardware and software issues both onsite and remotely.
• Install endpoint patches.
• Address security-related concerns (AV, DLP, Proxy, Backup Client).
• Log calls and follow up with OEMs.
• Troubleshoot printer issues.
• Perform hardware/software installations.

Job description

Desktop Support Engineer L1 at Dixit Infotech Services Pvt. Ltd.

Responsibilities

• Resolve hardware and software issues both onsite and remotely
• Install endpoint patches
• Address security-related concerns (AV, DLP, Proxy, Backup Client)
• Log calls and follow up with OEMs
• Troubleshoot printer issues
• Perform hardware/software installations

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting