Desktop Support Engineer L2 - Chennai

Inspirisys; Chennai District; On-site; INR 240,000 - 360,000; Full time

Job summary

Inspirisys in India is seeking an IT helpdesk professional to provide end-user support, handle workstation management, and assist with Office 365, OneDrive, and Intune across the organization.

The role requires strong communication, organization, and training capabilities, with hands-on experience in Teams, email support, and desktop imaging. The candidate should be a dependable team player delivering excellent customer service.

Qualifications

• Excellent verbal and written communication.
• Experience in end-user support.
• Familiar with workstation management and imaging.
• Knowledge of Office 365, OneDrive, and Intune.
• Strong organizational and time-management skills.
• Experience with MS Office apps (Word, Excel, Outlook).
• User training and support to end-users as needed.
• Hands-on with Teams and email support.
• Team player, dependable.

Responsibilities

• Excellent verbal and written communication
• Good experience in handling End user support
• Experience with workstation management system and desktop imaging
• Knowledge of Office 365, OneDrive, and Microsoft Endpoint Manager (Intune)
• Strong organizational and time management skills
• Experience with MS Office applications (Word, Excel, Outlook)
• User sensitization and provide technical support and training to end-users as needed
• Hands‑on experience in Hardware, Software, and communication applications viz TEAMS, E‑Mail support
• Technically competent in finding quick fixes, workarounds, while delivering exemplary customer service
• Team player cooperative and dependable

Skills

End-user support

Verbal & written communication

Time management

Customer service

Team player

Tools

Office 365

OneDrive

Intune

Microsoft Endpoint Manager

Teams

Imaging tools

Job description

Job Description

Role & responsibilities:

• Excellent verbal and written communication
• Good experience in handling End user support
• Experience with workstation management system and desktop imaging
• Knowledge of Office 365, OneDrive, and Microsoft Endpoint Manager (Intune)
• Strong organizational and time management skills
• Experience with MS Office applications (Word, Excel, Outlook)
• User sensitization and provide technical support and training to end-users as needed
• Hands‑on experience in Hardware, Software, and communication applications viz TEAMS, E‑Mail support
• Technically competent in finding quick fixes, workarounds, while delivering exemplary customer service
• Team player cooperative and dependable