Desktop Engineer (Fresher Male - Field)

Team Computers; Mumbai; On-site; INR 152,000 - 182,000; Full time

Job summary

Team Computers in Mumbai invites applications for a Desktop Engineer Fresher at the Andheri location. The role focuses on user support for desktops and laptops, OS and software configuration, and basic troubleshooting. Ideal for graduates with basic Windows, hardware and networking knowledge.

CCNA, A+, MCSE or equivalent certifications are a plus. Training provided. You will handle asset records, tickets, and escalate complex issues to seniors, with a customer-focused approach and willingness to

Qualifications

• Basic knowledge of Windows OS, Desktop/Laptop hardware and networking.
• Familiarity with LAN, IP address, DNS, DHCP and Wi-Fi.
• Good communication and problem-solving skills.
• CCNA, A+, MCSE or other IT certifications will be an added advantage.

Responsibilities

• Provide basic desktop and laptop technical support to users.
• Assist with installation and configuration of Windows OS and software applications.
• Troubleshoot basic hardware, software, and connectivity issues.
• Assist in installation and configuration of desktops, laptops, printers, and other peripherals.
• Perform basic LAN, Wi-Fi, and network troubleshooting.
• Support Outlook, MS Office, browsers, antivirus, and other standard applications.
• Assist with system formatting, OS reinstallation, and software installation.
• Maintain IT asset records and update tickets in the ticketing system.
• Escalate complex technical issues to the senior support team.
• Provide timely and professional support to end users.

Skills

Windows OS basics

Desktop/Laptop hardware

Networking basics

LAN, IP, DNS, DHCP basics

Wi-Fi basics

Communication skills

Problem-solving

Willingness to learn

Education

Any Graduate

Hardware & Networking course mandatory

Job description

Hiring: Desktop Engineer Fresher

Job Location: Andheri, Mumbai
Experience: Fresher / 0–1 Year
Qualification: Any Graduate (any Hardware & Networking course is mandatory)
CTC: 15000/-

Job Responsibilities:

• Provide basic desktop and laptop technical support to users.
• Assist with installation and configuration of Windows OS and software applications.
• Troubleshoot basic hardware, software, and connectivity issues.
• Assist in installation and configuration of desktops, laptops, printers, and other peripherals.
• Perform basic LAN, Wi-Fi, and network troubleshooting.
• Support Outlook, MS Office, browsers, antivirus, and other standard applications.
• Assist with system formatting, OS reinstallation, and software installation.
• Maintain IT asset records and update tickets in the ticketing system.
• Escalate complex technical issues to the senior support team.
• Provide timely and professional support to end users.

Required Skills:

• Basic knowledge of Windows OS, Desktop/Laptop hardware, and networking.
• Basic understanding of LAN, IP address, DNS, DHCP, and Wi-Fi.
• Good communication and problem-solving skills.
• Willingness to learn and work in a user-support environment.
• Candidates with CCNA, A+, MCSE, or other IT certifications will be an added advantage.