Desktop Engineer

Coversure; Mumbai; On-site; INR 400,000 - 560,000; Full time

Job summary

Coversure is seeking a hands-on IT & IT Security Administrator to manage day-to-day IT operations, troubleshoot issues, support employees, and maintain basic IT security. You will manage laptops, desktops, printers, and basic network gear, handle user accounts and access resets, and coordinate with vendors for hardware and network support.

Experience with Windows OS, networking, Google Workspace, Microsoft 365, antivirus and backups is essential, along with strong problem-solving and

Qualifications

• 3 years of experience in IT support / system administration.
• Good knowledge of Windows OS, networking, and troubleshooting.
• Exposure to Google Workspace / Microsoft 365.
• Understanding of antivirus and basic IT security practices.
• Strong problem-solving and user-support skills.
• BFSI or small IT setup experience is a plus.

Responsibilities

• Manage laptops, desktops, printers, and basic network infrastructure.
• Handle user accounts, access management, and password resets.
• Troubleshoot hardware, software, and system issues.
• Manage Google Workspace / Microsoft 365 administration.
• Maintain antivirus, endpoint security, backups, and basic firewall hygiene.
• Coordinate with IT vendors for hardware, AMC, and network support.
• Maintain IT inventory and documentation.

Skills

Windows OS

Networking

Troubleshooting

Google Workspace

Microsoft 365

Antivirus / Security

User Support

Tools

Google Workspace

Microsoft 365

Job description

Role Overview

We are looking for a hands-on IT & IT Security Administrator to manage day-to-day IT operations, troubleshoot technical issues, support employees, and maintain basic IT security across the organization.

Key Responsibilities

• Manage laptops, desktops, printers, and basic network infrastructure


• Handle user accounts, access management, and password resets


• Troubleshoot hardware, software, and system issues


• Manage Google Workspace / Microsoft 365 administration


• Maintain antivirus, endpoint security, backups, and basic firewall hygiene


• Coordinate with IT vendors for hardware, AMC, and network support


• Maintain IT inventory and documentation

Requirements

• 03 years of experience in IT support / system administration


• Good knowledge of Windows OS, networking, and troubleshooting


• Exposure to Google Workspace / Microsoft 365


• Understanding of antivirus and basic IT security practices


• Strong problem-solving and user-support skills


• BFSI or small IT setup experience is a plus