Deputy Vice President

Policybazaar; Hyderabad; On-site; INR 1,500,000 - 2,600,000; Full time

Job summary

Policybazaar seeks an experienced DVP Telesales in Hyderabad to lead and manage large-scale outbound telesales operations. This senior leadership role requires driving revenue, building scalable processes, and guiding sizable telesales teams to meet aggressive targets.

Ideal candidates bring 12–16 years of experience in telesales and a proven ability to optimize productivity, conversions, and customer acquisition within a high-volume environment in Hyderabad.

Qualifications

• 12–16 years of overall experience with Fluency in Telugu.
• Strong experience in Telesales / Inside Sales / Contact Center Operations.
• Proven experience managing large-scale outbound telesales operations.
• Experience managing 400+ employees in a high-volume sales environment.
• Strong track record of achieving sales & revenue targets.
• Excellent leadership, analytical, and stakeholder-management skills.
• Strong understanding of sales funnel, conversion, productivity & performance management.

Responsibilities

• Lead the end-to-end Telesales/Call Center sales function.
• Own monthly, quarterly, and annual sales & revenue targets.
• Manage large-scale operations with 90–120+ member teams.
• Drive conversion, productivity, revenue, and customer acquisition.
• Track key metrics including connectivity, conversion, revenue per agent, productivity, AHT, occupancy & funnel performance.
• Drive performance through KPI/KRA management, incentives, contests & PIPs.
• Develop and mentor the second line of leadership Senior Managers, Managers, Team Leaders & Team Coaches.
• Build scalable sales strategies and continuously improve operational performance.

Skills

Telesales

Inside Sales

Contact Center Operations

Leadership

Sales Analytics

KPI/KRA Management

Job description

We are looking for an experienced DVP Telesales to lead and manage large-scale outbound telesales operations in Hyderabad. This is a senior leadership role for a high-energy sales leader who can drive revenue, build scalable sales processes, improve productivity, and lead large telesales teams.

Key Responsibilities

• Lead the end-to-end Telesales/Call Center sales function
• Own monthly, quarterly, and annual sales & revenue targets
• Manage large-scale operations with 90120+ member teams
• Drive conversion, productivity, revenue, and customer acquisition
• Track key metrics including connectivity, conversion, revenue per agent, productivity, AHT, occupancy & funnel performance
• Drive performance through KPI/KRA management, incentives, contests & PIPs
• Develop and mentor the second line of leadership Senior Managers, Managers, Team Leaders & Team Coaches
• Build scalable sales strategies and continuously improve operational performance

What Were Looking For

• 1216+ years of overall experience with Fluency in Telugu
• Strong experience in Telesales / Inside Sales / Contact Center Operations
• Proven experience managing large-scale outbound telesales operations
• Experience managing 400+ employees in a high-volume sales environment
• Strong track record of achieving sales & revenue targets
• Excellent leadership, analytical, and stakeholder-management skills
• Strong understanding of sales funnel, conversion, productivity & performance management