Deputy Manager- Sales Trainer

Baroda Global Shared Service; Gandhinagar; Sur place; INR 400 000 - 600 000; Plein temps

Résumé du poste

Baroda Global Shared Service in Gandhinagar, Gujarat, seeks a Banking Sales Trainer to lead inductions, product training and selling skills for the regional sales force. The role focuses on developing coaching plans, on-the-job training through demonstrations, role plays, and follow-ups to improve branch productivity.

The candidate should have 3+ years in Banking Sales training, be fluent in English and Hindi, and possess knowledge of loan products to effectively enhance team performance.

Qualifications

• 3+ years of experience in Banking Sales training.
• Must be well versed with TNI, TNA, TEE.
• Should have knowledge on loan products and strong English/Hindi communication.

Responsabilités

• Conduct sales inductions, product knowledge, selling skills & other training for the sales team; prepare orientation for new sales members and deliver programs regionally.
• Enable sales team to enhance potential, improve skills and increase productivity.
• Identify training needs by meeting City Heads/Team Leaders, observe pitches and study reports; impart On the Job training through demonstrations and role plays.
• Design and develop training programs and content for sales training with stakeholders; improve training effectiveness and provide ongoing support.
• Maintain updated curriculum and training records for audit purposes; drive engagement and motivation in the branch to boost productivity.
• Collaborate with lower productivity DSEs to address skill gaps and support Performance Improvement plans.
• Maintain training data and periodically analyze performance trends to provide proactive inputs to Managers.

Connaissances

Banking sales training

English & Hindi communication

TNI/TNA/TEE knowledge

Description du poste

Role & responsibilities

• Responsible for Sales Inductions, Product Knowledge, Selling skills & other training for the sales team. Prepares new sales team members by conducting the orientation on sales process; imparting product knowledge and sales skills, developing individual coaching plans; providing resources and assistance; scheduling & delivering orientation program in the region.
• Responsible for enabling the sales team members to enhance their existing potential, improve their skills and increase productivity.
• Determines training needs by meeting with City Heads/Team Leaders; observing sales pitches and studying sales reports; conferring with reporting managers. Imparting On the Job training through demonstration, role plays and field level follow-ups to new joiners on the art and science of selling in BGSS.
• Design and develop training programs and content for sales training in consultation with multiple stakeholders as per the requirement. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.
• Responsible for maintaining updated curriculum, contents for training all records pertaining to training process for audit purpose.
• Responsible for drive engagement & motivational initiatives in the branch to drive productivity.
• Work closely with lower productivity DSE's to address their skill gap & training needs and support the candidate to successfully complete Performance Improvement program.
• Maintain sales data of all DSE's trained, periodically analyse the performance trends of DSEs provide proactive inputs to Managers to improve productivity

Preferred candidate profile

• Min 3 years of experience in Banking Sales trainer
• Must be well versed with TNI, TNA, TEE
• Should have knowledge on loan products
• Should be good with communication in English and Hindi