Deputy Manager- RAC General Industry

KSB Company; Gangapur; On-site; INR 800,000 - 1,100,000; Full time

Job summary

KSB Company is seeking a proactive professional to lead techno-commercial offer management, ensuring proposals align with customer needs and profitability. You will coordinate with engineering, product, and operations to assemble costings and timelines, and drive timely submissions.

You will also design and deliver training for dealers and distributors, develop SOPs, and build strong channel relationships to expand market presence in segments like Semiconductor, Automobile, OEM, and PAINT.

Responsibilities

• Lead end-to-end techno-commercial offer management and submission aligned with customer requirements, specs, and profitability targets.
• Collaborate with engineering, product, and operations to gather technical data, costings, and project timelines.
• Conduct thorough technical and commercial risk assessments for all proposals.
• Present and negotiate offers with clients, articulating value propositions and addressing technical queries.
• Ensure timely and accurate submission of all proposals.
• Develop and deliver technical and commercial training programs for channel partners to enhance product knowledge, sales capabilities, and market understanding.
• Create training materials including presentations, product demos, and case studies.
• Monitor dealer performance and provide ongoing support to improve effectiveness.
• Foster strong relationships with channel partners to drive mutual growth.
• Train and mentor the branch-office support team on product knowledge, SAP, Dealer Management Portal, Selection software, and commercial guidelines.
• Ensure the application team provides efficient support to sales force and channel partners.
• Develop standard operating procedures for offer processing and internal coordination.
• Order booking with correct indenting and Purchase requisition notes submission as per TAT specified.
• Develop market segment expertise across Semiconductor, Automobile, OEM, and PAINT; identify trends and opportunities.

Job description

Key Responsibilities

• Techno-Commercial Offer Management & Submission:
• Lead the end-to-end process of preparing comprehensive techno-commercial offers, ensuring alignment with customer requirements, technical specifications, and profitability targets.
• Collaborate closely with engineering, product, and operations teams to gather necessary technical data, costings, and project timelines.
• Conduct thorough technical and commercial risk assessments for all proposals.
• Present and negotiate offers with clients, effectively articulating value propositions and addressing technical queries.
• Ensure timely and accurate submission of all proposals.
• Dealer & Channel Partner Training:
• Develop and deliver technical and commercial training programs for channel partners (dealers, distributors) to enhance their product knowledge, sales capabilities, and understanding of market segments.
• Create engaging training materials, including presentations, product demonstrations, and case studies.
• Monitor dealer performance and provide ongoing support and guidance to improve their effectiveness.
• Foster strong relationships with channel partners to drive mutual business growth.
• Branch Office (BO) Team Training & Support & order booking :
• Train and mentor the branch -office support team on product knowledge, SAP , Dealer Management Portal , Selection software usage and commercial guidelines.
• Ensure the application team is equipped to provide efficient and accurate support to the sales force and channel partners.
• Develop standard operating procedures (SOPs) for offer processing and internal coordination.
• Order booking with correct indenting , Purchase requestion notes submission as per TAT specified.
• Market Segment Expertise:

Develop deep business expertise, application knowledge and market segment understanding in the following general industry segments & application mapping.

• Semiconductor
• Automobile
• OEM
• PAINT
• Identify and analyse market trends, competitive landscapes, and emerging opportunities within these segments.
• Develop and execute strategic business development plans to expand market share and achieve revenue targets.
• Build and maintain strong relationships with key customers, consultants, OEM’s and industry stakeholders with regular client/ Consultant visits